Job summary Would you like to have a career in Audiology and join a strong team of dedicated Audiology professionals? Do you have a passion for patient care? The adult Audiology service at UHBW sees patients at both major hospitals in Bristol as well as at Weston-Super-Mare General and outreach sites across the city and beyond. Our service is looking to recruit an ambitious colleague to grow with the service. This development role provides an excellent opportunity for a new career in a friendly and forward-thinking department. It is a great prospect for an individual wanting to gain further quality healthcare experience in a supportive environment. You will have the opportunity to enrol on and study a Level 4 Apprenticeship in Healthcare Science specialising in Audiology with allocated study time. Following the successful completion of the Level 4 Apprenticeship, there is a possible route to qualify as an Audiologist through the Level 6 Apprenticeship. The post holder will deliver a competent level of patient care under the supervision and guidance of the Adult Audiology team. They will independently undertake repair clinics for clients with faulty hearing aids. They will assist in the administrative, technical and rehabilitative work of the hearing and balance services provided by the Audiology Department and be responsible for workroom and stock management. THIS VACANCY MAY CLOSE EARLY IF A HIGH VOLUME OF APPLICATIONS ARE RECEIVED Main duties of the job The post holder will have the opportunity to enrol on and study a level 4 Apprenticeship in Healthcare Science specialising in Audiology. Main clinical duties include: Undertake daily room and equipment preparation. Carry out reviews and repairs of hearing aid systems at repair/follow-up clinics.This would include otoscopic examination of the ears, impression taking, repairing/reprogramming/replacing NHS digital hearing aids whilst working to national and locally agreed operating procedures. Care will be provided under the guidance and supervision of qualified staff as needed. Responsible for stock control and the maintenance of adequate levels of consumables in designated areas of the department. To maintain accurate patient information records and test results using the departmental patient database. To ensure tools and equipment used are adequately maintained for the safety of patents and staff. To feedback any Health and Safety concerns to Audiology staff. Responsible for the timely ordering and receipting of stock using Trust Procurement software. Responsible for postal repairs, battery issues and general postal enquiries. Responsible for the management of the ATO inbox, including responding to patients requests and liaising with the wider Audiology team. Responsible for the coordination of ear mould dispatch and returns. Responsible for coordinating warranty and reconditioned hearing aid returns About us University Hospitals Bristol & Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, with a workforce of over 13,000 staff and 100 different clinical services across 10 sites, serving a population of over 500,000 people across Bristol and Weston.UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to patients. As a forward-thinking multi-award winning Trust,committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Join us and you can enjoy city living, be in the countryside or by the seaside, with easy access to all the South Westoffers. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer, actively working towards a diverse workforce, we aim to create aworkforce that represents the diversity of our community and are committed to designing our services around the needs of patients and their loved ones. Anonymous information will be used from your application in order to ensure we're meeting our pledge. Date posted 17 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pro rata Contract Permanent Working pattern Full-time, Compressed hours Reference number 387-DT-5284-NG Job locations St Michaels Hospital /Southmead Hospital/ Outreach clinics St Michaels Hill Bristol BS2 8EG Job description Job responsibilities For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy. Job description Job responsibilities For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy. Person Specification Aptitudes Essential To have social responsibility and integrity To have a sympathetic attitude and patience To be confident Team player To be accurate and pay attention to detail Desirable Driving Licence Qualifications and Training Essential GCSEs in Maths, English and Science at Grade C/4 or above Desirable 5 GCSEs at Grade C/4 or above 2 GCE A levels or equivalent, including one science subject Skills and Abilities Essential Good communication skills. To use initiative and can make quick decisions To be able to prioritise and has good time management skills Knowledge and Experience Essential Experience of working with email and windows-based applications Willingness to work in NHS Hospital environment Willingness to work towards a qualification and continued professional development Ability to work under supervision and seek help help when needed Ability to communicate effectively and sensitively Ability to maintain patient confidentiality Desirable Experience of working with clients with hearing impairment Knowledge of Audiology patient management systems Knowledge of Hospital-based patient administration systems Experience of team working Person Specification Aptitudes Essential To have social responsibility and integrity To have a sympathetic attitude and patience To be confident Team player To be accurate and pay attention to detail Desirable Driving Licence Qualifications and Training Essential GCSEs in Maths, English and Science at Grade C/4 or above Desirable 5 GCSEs at Grade C/4 or above 2 GCE A levels or equivalent, including one science subject Skills and Abilities Essential Good communication skills. To use initiative and can make quick decisions To be able to prioritise and has good time management skills Knowledge and Experience Essential Experience of working with email and windows-based applications Willingness to work in NHS Hospital environment Willingness to work towards a qualification and continued professional development Ability to work under supervision and seek help help when needed Ability to communicate effectively and sensitively Ability to maintain patient confidentiality Desirable Experience of working with clients with hearing impairment Knowledge of Audiology patient management systems Knowledge of Hospital-based patient administration systems Experience of team working Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) Address St Michaels Hospital /Southmead Hospital/ Outreach clinics St Michaels Hill Bristol BS2 8EG Employer's website https://www.uhbw.nhs.uk/ (Opens in a new tab)