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Permanent, Full time – 40 hours per week
Between £35,000 - £39,000 dependant on experience per annum and benefits
Serco’s Environmental Services provide a complete waste and recycling service on behalf of the residents and community in Richmond. With a professional, dedicated, and friendly team, we ensure that streets, homes and businesses are kept clean, safe and tidy, whilst providing the very best levels of customer service to all members of the community that we serve. We have an opportunity for a like-minded Supervisor to join our team of essential key workers and help us make a positive difference to the environment we all live and work in.
You will be the public face of Serco’s Environmental Services team in the community. As a supervisor, you will induct, manage, motivate, and lead your team, ensuring they understand their KPIs and support them in achieving these while contributing to a culture of continuous improvement. We take great pride in ensuring our community remains a beautiful, safe, and clean place to live and work.
We know that Environmental Services workers are our community’s unsung heroes, and while it can be hard work, we offer the opportunity to go home each day with a sense of community spirit, pride in your work, and the knowledge that your work is making a difference in promoting a cleaner, greener living and working space for everyone in Richmond.
Your main responsibilities:
* Health and Safety Management, complying with HSE policy, standards, procedures and key controls; including the development of local operating procedures.
* Recording HSE incidents on ASSURE and investigating them in accordance with Group Procedures.
* Completing actions following compliance reviews/audits within agreed timescales.
* Supervise employees to ensure that the service provided meets the contract compliance standards laid down by the client through regular checks and monitoring of performance.
* Arrange and undertake training of employees at the contract and develop effective employee working relationships, including motivating the team and creating an atmosphere of good team spirit.
* Be conversant with and able to meet the provisions of the relevant statutory legislation surrounding our business, including Health and Safety, Employment, Environmental and Transport legislation.
* Ensure that contingency plans are prepared for unexpected occurrences, seasonal variations, and annual events relevant to the services undertaken.
* Supervise, manage, and lead the workforce ensuring sufficient cover is available and resources are used effectively and efficiently.
What you’ll need to do the role:
* Experience of working in a Team Leader or Supervisor position, ideally leading a blue-collar workforce with a clean UK driving licence.
* Strong communication and interpersonal skills, self-motivated with the willingness to undertake further training and work well within a team.
* IOSH Managing Safely is preferable but not essential; the successful postholder will be required to undertake the qualification.
* Sound understanding of Health & Safety.
* HGV Class 2 licence is preferable but not essential.
* Good IT skills, proficient using the full Microsoft suite.
What we offer:
* Up to 6% contributory pension scheme
* A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, Annual Leave Purchase Scheme and more.
* Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts.
* Committed to professional and personal development with a wide range of training and coaching opportunities.
* Up to 25 days annual leave.
About Serco:
At Serco, the nature of the work we do is important, and everyone has a role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare, and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Apply:
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and may bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.
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