Scheduler
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
Salary: £25k per year + benefits
Bromsgrove, Worcestershire - Office based
Job Type: Full time, Permanent
Job Description
About The Company
Our client is at the forefront of revolutionising health and safety compliance solutions. With a mission to foster compliance, resilience, and success, they take pride in being the go-to partner for businesses navigating the complexities of regulatory landscapes.
Their dedicated team of professionals merges deep industry knowledge with cutting-edge tools, ensuring that their clients receive tailored support to meet and exceed compliance standards.
Join them in crafting a future where compliance is more than just a necessity; it's the bedrock of sustainable and flourishing businesses. They are not just your safety partner but also your pathway to success.
About the role
Our client is a consultancy business, part of a larger group. They specialise in bespoke property related Health and Safety risk management solutions across all business sectors within the UK.
Reporting to the Business Operations Director you will be responsible for creating visit schedules for consultants. Schedules should meet the needs of clients whilst gaining maximum diary efficiency for the organisation. This primarily involves locating appropriate spaces within consultants calendars and liaising with clients to agree dates and times.
Key Duties:
Working with clients and consultants to plan site visits in an efficient and cost-effective manner, whilst still meeting the needs of the client
Ensure maximum use of diary space, focussing on directly employed consultants followed by associates
Allocate appointments to the appropriate consultants depending on visit type
Work with consultants to keep diary availability updated
Co-ordinate and distribute information to clients by telephone and email
Ensure scheduling systems are fully updated with status of visits
Work with other teams within the organisation, dealing with scheduling queries and providing information as required
To deal with client enquiries in a positive manner, solving queries or escalating as required
To attend client meetings as required
What you will need
Essential
Previous scheduling/planning/diary management experience
Excellent telephone manner
Excellent IT skills to include all office products and specifically excel
Knowledge of UK geography and postcode areas
High levels of attention to detail with the ability to work promptly and with accuracy
Work on own initiative and pro-active approach to problem solving.
Self-motivated and highly organised, with the ability to prioritise own workload and meet deadlines
Committed to going the extra mile to get the job done
Desired
A-level standard of education
Customer facing experience
Why join?
People are at the heart of everything they do. By putting people first, they invest more in developing them alongside creating career growth opportunities and advancement across the division. It is their priority to ensure employees feel valued and inspired and they commit to supporting you every step of the way.
Their clients expect the best from them, and they expect the same from colleagues. This is why they offer a wide range of fantastic benefits to support you in both your personal and professional life.
Benefits:
25 days annual leave plus bank holidays
Contributory pension scheme
Voluntary private medical
Simply health care plan
Gym and retail discounts
Cycle to work scheme
Quarterly charity days
Religious holiday swap
Employee assistance programme
Life learning online learning materials
Support with professional membership costs
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