Key accountabilities
* Provides vendor oversight and management at a trial level to ensure all vendors deliverables are done timely & good quality
* Coordinates vendor deliverables during study start-up
* Covers all vendor activities after study start-up and all categories not covered by Vendor Start-Up Managers
* Drives and monitors vendor activities for Site activations
* Manages and documents vendor performance issues and risks and escalates them as needed
* Coordinates vendor study deliverables that support DBL and study close out
Deliverables
* Vendor service excellence at study level
* Vendor onboarding
* Vendor KPI and KQI dashboard at study level
* Site readiness monitoring
* Risk map with contingency plan
* ESP cost control
* Site readiness document management
Key skillsets
* Excellent vendor management skills
* Robust understanding of all service categories and their deliverables through the study lifecycle
* Extensive working experience and knowledge of the clinical operations processes
* Partnering skills with other functions
* Strong project management skills
* Strong communication and influencing skills
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