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Post Office Manager - Urmston, Manchester, Manchester
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Client:
Co-op
Location:
Manchester, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
185d93f3c056
Job Views:
5
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
Post Office Manager - Urmston, Manchester
Location: The Co-operative Post Office, Ambleside Road, Urmston, Manchester, M41 6PL
Salary: £24,800 -£25,600 plus great benefits
Contract: Permanent
Full training given
We’re looking for a post office manager to join our team in Manchester. As well as a strong product offering in our food stores, we’ve also got a great post office service in over 350 stores across the country. Our branches are an integral part of not just our business, but the local community too. As a post office manager, you’ll be responsible for the entire post office operation. We’ll look for you to inspire, coach, and create a collaborative working partnership with colleagues in the post office and store.
If you can bring a combination of post office experience and customer service skills, we can offer you a great opportunity to be part of a business that really puts people at the heart of its strategy.
What you’ll do:
* Develop, lead, and inspire a team of post office clerks
* Ensure the branch is safe, legal, and operational, complying with all legal, compliance, regulatory procedures, and processes
* Report on balance, cash, and sales
* Drive commercial growth, engaging the team and communicating performance
* Role model excellent customer service to colleagues
* Build enthusiasm within your team and develop external relationships and involvement in the local community
* Support and build strong working relationships with colleagues in the food store
This role would suit people who have:
* Previously worked in a post office, managing legal compliance
* Experience in a fast-paced customer service environment, preferably retail
* Proven experience managing or supervising a team, focusing on development and performance
* Knowledge of Horizon system, e.g., cash and stock control systems and workforce planning tools
* Strong communication and organizational skills
* A focus on continuous improvement while managing a budget
* A passion for working with the local community
Why Co-op?
We offer autonomy and support to help you progress your career. Our package includes:
* An annual bonus (based on personal and business performance)
* A pension with up to 10% employer contributions
* 28 days holiday (rising to 31 with service)
* 20% off Co-op branded products in our food stores all year-round
* 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday)
* Wagestream - a money management app providing access to a percentage of your pay as you earn it
* Discounts on other Co-op products and services
* Support for your physical, mental, and financial wellbeing
Building an inclusive workplace
We’re committed to building diverse teams and welcome applications from everyone. We aim to create inclusive environments where colleagues have equal opportunities to reach their potential. We celebrate differences and ensure our teams reflect the communities we serve.
If you have a disability, we can make reasonable adjustments to our recruitment process. We’re part of the Disability Confident scheme, and will offer an interview to disabled candidates who meet the minimum criteria.
We’ll ask whether you’d like to be considered under the Disability Confident scheme when you apply.
During the recruitment process, we may ask if you need any reasonable adjustments to participate fully.
As part of your application, you will complete two online assessments, taking around 20 minutes.
We reserve the right to close the vacancy early.
Screening questions:
We often require hands-on work on the shop floor to serve customers and support your team. Are you comfortable working in this environment? YES/NO
Our stores operate at various hours to meet customer needs. Are you willing to work early mornings, late nights, and weekends? YES/NO
By applying, you agree that we may contact your Area Manager for an endorsement. Please specify ‘Yes’ or ‘No’ and provide your Area Manager’s name if applicable.
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