Employment type: Part-time, Permanent
Work hours: Monday - Friday, (flexible between 21 - 25 hours per week)
Location: Hybrid - working from our office in either Bideford or Norwich.
What will I be doing?
As our E-Learning Specialist, you will be both a visual storyteller and a tech-savvy administrator with expertise in adult learning principles and instructional design best practices. You’ll create engaging and effective e-learning experiences, ensuring content quality and staying up to date with the latest tools and trends. You will also take the lead in administering our LMS (Thrive), ensuring smooth day-to-day operations.
As part of your everyday role, you’re likely to be involved in the following:
1. Developing, designing and publishing impactful e-learning content with authoring tools such as Articulate Storyline, Rise, Adobe Captivate and Camtasia.
2. Managing e-learning projects, including planning timelines, scheduling tasks and allocating resources.
3. Staying informed of emerging e-learning platforms, authoring tools and technologies; troubleshooting LMS and e-learning content issues and providing end-user support when needed.
4. Conducting training needs analysis to identify improvement areas and tailor targeted e-learning programmes.
5. Building trusted relationships and collaborating effectively with stakeholders, including subject matter experts, the People Team and wider business colleagues.
6. Ensuring the quality and effectiveness of e-learning content through rigorous testing and evaluation.
7. Managing designated budgets for e-learning projects, implementing them efficiently and cost-effectively.
8. Tracking, evaluating and reporting on e-learning programme effectiveness and learner progress, presenting insights to the Head of Training and Development, Head of People and Chief People Officer.
What are we looking for?
We know that the perfect candidate who ticks every box doesn’t exist, so if you’re excited by the role and can do most of the below, please get in touch – you could be exactly what we need!
Ideally, we’re looking for:
1. Recent and relevant experience as an E-Learning Specialist.
2. Expertise in instructional design and e-learning, with knowledge of a variety of learning methodologies, instructional design approaches, and e-learning best practices.
3. Proven project management skills, demonstrating the ability to manage multiple projects simultaneously, set deadlines and deliver successfully.
4. Strong analytical skills, capable of analysing performance data, identifying trends and evaluating learning programme impact.
5. Commercial acumen and an understanding of how L&D contributes strategically to organisational success.
6. High level of technical proficiency in creating captivating content with Articulate Storyline, Rise, Adobe Captivate and Camtasia, along with proficiency in MS Office and Teams.
7. Degree-qualified (or equivalent qualification) in HR, Psychology or a related discipline.
What’s in it for you?
We believe in taking care of our team. As well as joining a rapidly growing company with a good culture and opportunities for employee development, we provide competitive salaries and a range of benefits, including:
1. 25 days' paid holidays plus bank holidays
2. A special day off for your or a loved one's birthday
3. £500 paid towards a Travel Chapter holiday of your choice
4. A paid day to volunteer with a charity close to your heart
5. A friends and family discount scheme
6. Life assurance for your peace of mind
7. Social clubs for pet lovers, fitness enthusiasts, gardeners, sustainability champions, nutrition enthusiasts and more
8. Exciting social events, including our famous Christmas parties!
Who are we?
We’re Travel Chapter – the holiday home people – and we’re on a mission to showcase great places to stay in the UK. While we’ve grown over the years from a small South West holiday letting agency to one of the market leaders in the industry, we’ve never lost sight of our strong family ethos and we keep the same values at the heart of everything we do. Along the way, we’ve nurtured a caring and collaborative culture that drives us forward and keeps our team inspired and motivated every day.
The people behind our company are at the heart of everything we do and it’s a place where everyone is welcome; a place that’s friendly and fair; a place that encourages people to be bold, explore new ideas and push the boundaries of what they do every single day. We are passionate about what we do and we take a common-sense approach to getting things done. Inevitably, things go wrong from time to time and we do everything we can to make it right. We learn from it and adapt, remembering to stay curious and never stop evolving.
Diversity is key to our success, and we work hard to make sure we’re inclusive. Please let us know if you need any adjustments made to the application or selection process so you can do your best - we’ll be happy to help.
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