Assistant Operations Manager
Location: Central London (Zone 1)
Permanent, Full time
Working 5 days out of 7; working weekends and bank holidays on a rotating basis.
Salary: £29,000 - £31,000 per annum plus bonus
Are you a proactive and resourceful leader who thrives in a fast-paced environment? Do you have a passion for exceptional service, team collaboration, and seamless operations? If so, we have an exciting opportunity for you to play a key role in shaping the student living experience in one of London’s most dynamic communities.
My client is a forward-thinking company dedicated to creating safe, inclusive, and inspiring spaces for students. With 9 vibrant properties across London and our 10th launching in 2026, they are growing fast—and they want you to grow with them.
The Role:
As an Assistant Operations Manager, you’ll be at the core of the site’s day-to-day success, ensuring that everything runs like clockwork. You’ll work closely with the Operations Manager, supporting both the team and residents, and making sure their community is a place where students feel at home.
* Support the team in delivering an outstanding resident experience.
* Oversee daily operations, ensuring smooth and efficient site management.
* Act as a first point of contact for resident queries, providing swift and effective solutions.
* Maintain high standards across all shared spaces, ensuring they are well-presented, safe, and welcoming.
* Ensure compliance with health, safety, and operational policies.
* Monitor and maintain service levels, proactively addressing issues before they arise.
* Contribute to financial success, supporting revenue goals and budget management.
What We’re Looking For:
* A strong communicator and problem-solver who remains calm under pressure.
* A motivated team player who enjoys collaborating with colleagues.
* Someone with a keen eye for detail and a commitment to high standards.
* Previous leadership experience in a customer-facing environment (hospitality, property, or operations experience is a plus).
* A solutions-driven mindset with the ability to adapt quickly.
* A passion for creating an engaging and supportive living environment.
Why Join Them?
* Work in a growing company with big ambitions.
* Be part of a positive, supportive, and high-energy team.
* Enjoy a varied role where no two days are the same.
* Access fantastic career development opportunities.
* Competitive package, benefits, and regular team events.
If you’re looking for a fast-paced, rewarding role where you can make a genuine impact on people’s lives, we’d love to hear from you.
Apply today and be part of something exciting!