Company Description
About M3:
Founded in 2000, with start-up investment capital from Sony, M3’s mission is to make use of the internet to increase, as much as possible, the number of people who can live longer and healthier lives, and to reduce, as much as possible, the amount of unnecessary medical costs.
M3’s legacy lies in the power of trusted physician platforms. Around the world, M3 organisations leverage these highly engaged digital communities to deliver medical education, job placement, and market research, to improve global patient outcomes.
M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide.
Job Description
Role Mission:
The mission of the Qualitative Project Assistant is the coordination of qualitative projects and assisting the Project Manager in ensuring projects are delivered in accordance with the specifications provided by the client.
The Qualitative Project Assistant is a key player in the execution of a qualitative project, responsible for coordinating with respondents, vendors, freelancers, and translation agencies, as well as checking the quality of deliverables before they are passed on to the client. The Qualitative Project Assistant is accountable for the successful management of respondents, vendors, and delivery.
Essential Duties and Responsibilities:
* Aide in the recruitment of respondents for projects in their local language, including recruitment from panel and free-finding.
* Call, confirm, and rescreen respondents that participated in an online screener.
* Finalize the internal and client recruitment update spreadsheets for the Project Managers.
* Manage and control the vendors selected for qualitative projects and help ensure M3 achieves and exceeds client expectations.
o Check deliverables from the vendor.
o Negotiate costs with vendors and freelancers and manage their progress throughout the lifecycle of the project.
o Maintain and develop relationships with freelancers and vendors on behalf of M3 Global Research.
o Occasionally liaise with clients on behalf of Project Managers.
Qualifications
Education and Training Required:
Bachelor's degree or equivalent work experience preferred.
Minimum Experience:
Experience in market research preferred, ideally in the medical/healthcare field.
Knowledge, Skill, Ability:
* Fluent in English and French.
* Self-motivated individual with exceptional time management, organisational skills, and attention to detail.
* Well-developed analytical and problem-solving skills; ability to quickly solve problems as they present and proactively identify and resolve potential issues to avoid escalation.
* Able to work autonomously and in a team environment to successfully meet study-specific and departmental objectives.
* Ability to prioritize and reprioritize tasks throughout the day.
* Very strong Microsoft Office skills including Excel, Outlook, and Word, and quick learner of new technologies/software.
* Exceptional written and verbal communication skills.
* Able to manage multiple research projects accurately and on-time in a fast-paced environment with changing deadlines and other real-time changes.
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