Position: Internal Technical Sales
Salary: £40,000 - £50,000
Benefits: Pension, 20 days Holiday, plus Bank Holidays, plus Xmas Holiday shutdown
Location: Milton Keynes
Nicholas Associates has an excellent opportunity within Internal Technical Sales, working for a specialist electronics client based in Milton Keynes. Established for almost 30 years, our client has developed exclusive partnerships with world-leading manufacturers supplying a wide portfolio of products.
The Role
As part of our client's continued growth, an exciting vacancy has arisen for a Technical Sales to join their current Sales Team.
Training will be given for the role and to be successful you will need a high level of attention to detail, be self-motivated with a can-do attitude & take the initiative in tasks that may be given. Maintaining a high level of accuracy and efficiency is essential. Quality of work over quantity is key to be successful in this role!
The position will suit an individual wishing to work in a small company with exposure to a variety of tasks and a willingness to learn new electrical products. The role will be working very closely with customers and suppliers, building & nurturing relationships to exceed expectations.
Our client will work with you to help you become self-sufficient and independent, to contribute to achieving the sales team targets.
Key Responsibilities
· CUSTOMER ACCOUNT MANAGEMENT OF DESIGNATED CUSTOMERS
· CREATE AND SEND CUSTOMER QUOTATIONS
· FOLLOW UP QUOTES FOR CONVERSION TO ORDER
· LIAISING WITH SUPPLIERS AND CUSTOMERS' ENQUIRIES
· TECHNICAL SUPPORT TO CUSTOMERS WITH DESIGN & ENGINEERING QUERIES
· LOG RFQ's AND TRACK SALES
· CONTRACT REVIEW OF CUSTOMER ORDERS
· UPDATE ON SALES ACTIVITY
· ADVISE ON ANY PROCESS IMPROVEMENTS
· ASSIST WITH ANY ISO DOCUMENTATION
· ASSIST WITH EXPORT COMPLIANCE
· ASSIST MARKETING WITH COMPANY SOCIAL MEDIA PLATFORMS E.G. LINKEDIN, WEBSITE NEW ARTICLES.
· GENERATE AND ASSIST IN DEVELOPING NEW CUSTOMERS
· LEARN PRODUCT PORTFOLIO
· ANSWERING INCOMING TELEPHONE CALLS, DATA ENTRY TASKS
· UPDATING CUSTOMER RECORDS
Essential Skills & Experience
It is essential you have a proactive attitude, with the ability to work on your own initiative. You must have a structured approach to work, prioritise and manage the workload efficiently and effectively, whilst demonstrating a strong sense of responsibility. Excellent written and verbal communication skills and the willingness to learn new products.
· Strong organisational skills and the ability to multi-task.
· High level of knowledge in Word, Excel, PowerPoint and Outlook
· Some technical ability and willingness to learn electrical & thermal products
· 5+ years of office experience
· Industry knowledge and experience an advantage
· Sales experience
· Ability to read technical drawings is an advantage
· Supplier relationship management experience is also an advantage
· Experience with Sage is a bonus.
· Exposure to Export is a bonus
About Us
We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.
We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group