Home Instead is a leading provider of high-quality, person-centred home care services, dedicated to helping older adults live independently in the comfort of their own homes. Established in Swansea in 2009, Home Instead Swansea is proud to be recognized as a ‘Top-20 Care Provider’ and a recipient of a 5-star employer award. Our local office is part of Home Instead's UK-wide network, consisting of over 240 local offices, all providing tailored care services, including companionship, personal care, and specialist dementia support.
Job Description
Job Title: Trainer
Working Hours: 8:30am – 5pm
Working Days: Monday to Friday
Salary: £25-26k (depending on experience)
Key Responsibilities:
Training Development & Delivery
* Lead all training activities, ensuring compliance with franchise standards and regulatory requirements.
* Conduct training needs analyses, develop personal development plans, and implement a comprehensive office training strategy.
* Oversee the online e-learning platform for tracking training and responsibilities.
* Deliver induction training for new Care Professionals and assess on-the-job competencies.
* Collaborate with the team to support new hires, evaluate training effectiveness, and address skills gaps.
* Stay current with sector developments and ensure high-quality care delivery in clients’ homes.
Recruitment & Engagement
* Support recruitment through engaging training programs and innovative community campaigns.
* Ensure the accuracy of recruitment information in the candidate management system.
Retention & Support
* Develop tailored support plans for Care Professionals throughout their journey.
* Monitor staff well-being, lead field observations, and ensure supervisions are up to date.
* Assist with team meetings, social events, and the completion of annual employee surveys, and action plans.
Compliance & Best Practices
* Ensure compliance with the Equality, Diversity, and Equal Opportunities Policy.
* Manage training records, stay informed on industry trends, and identify training funding opportunities.
Qualifications
Due to the increasing demand for our care services, we are looking for a dedicated Care Trainer to support and guide our new Care Professionals. In this role, you will lead and facilitate all training activities, ensuring compliance with franchise standards and regulatory requirements. You will develop and deliver engaging training programs, support recruitment activities, and promote continuous professional development for our Care Professionals.
Essential Criteria:
* Degree or equivalent qualification or experience in management
* Proven experience in preparing and delivering training and development programs
* Good understanding of UK recruitment practices
* Strong interpersonal and communication skills
* Excellent organisation and prioritisation skills
* Proficiency in IT systems, including Microsoft Office or Google Suite, and virtual communication platforms
* Line management experience and excellent presentation skills
* Up-to-date
qualifications
in line with training delivery requirements
Additional Information
Benefits:
* Attractive salary and comprehensive benefits package
* Career progression opportunities within a globally recognised home care brand
* Extensive training and personal development programs
* Warm and welcoming office environment
* Company events and team-building activities
If you are ready to take on this rewarding role and make a positive impact, we would love to hear from you! Please submit your application or give us a call at 01792 790890 today!