The Belfry Hotel &
Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites,
several restaurants and bars, events and meetings spaces, a leisure club and
spa. Our three golf courses, including The Brabazon, are recognised as world-class,
and home to this year’s Betfred British Masters. Whether you're drawn to our
iconic golf courses, the serenity of the spa, the excitement of guest services,
or our behind-the-scenes operations, there's a place for you in our vibrant
team.
We are writing a new and
exciting chapter in the history of The Belfry. A major expansion and renovation
project has begun at our resort, due for completion in Autumn 2025. With a
substantial investment in excess of £80 million, we are enriching our resort
including the addition of a new event space, The Masters Suite, 149 extra
bedrooms, a state-of-the-art leisure club, and much more.
We believe in taking care of our team
just as much as we do our guests. That's why we were named in the 2024
Caterer’s Top 30 Best Places to Work, as well as Springboard’s 2024 Best
Employer. So, join us on our journey as we unveil a new and unparalleled
resort.
Leisure
The Leisure team at The Belfry maintains
a welcoming space for guests to stay active, offering personalised training
sessions and a variety of fitness classes. With a focus on creating a
motivating environment, team members inspire guests to achieve their wellness
goals. The Belfry is famous for its 'Fire and Ice' experience, providing a
refreshing sensory journey alternating between hot and cold therapies. In 2025
the resort will be home to a new Leisure Club with a large pool and
family-friendly slide, swim lane, and indoor and outdoor hot tubs. With
extensive gym space, four studios, and a large multipurpose sports area, the
new Leisure Club will offer members and guests an unrivalled fitness
experience.
About the role
As a Leisure Operations Assistant,
your duties will include:
·
Checking people into the gym, managing across several systems
·
Stock ordering
·
Working with the management team to resolve any issues
·
Handing out robes, towels and slippers for our famous Fire & Ice experience
·
Looking after lost property
·
Liaising with the membership team to support the signing up of new members
About you
Previous experience in a
leisure environment is not required, however some customer service experience
and having worked in a fast-paced environment would be useful. We are always
looking for someone who:
·
Has a happy positive attitude, and a great personality
·
Is passionate about providing excellent guest experiences
·
Works well under pressure
We are passionate about
developing our teams, and there is scope for progression for anyone who excels
within their role
Belfry Benefits
Learning & Development
We inspire and develop our team through on-the-job coaching &
mentoring, in-house training and provide access to our online learning
platform, The Belfry Campus. We offer apprenticeships in a host of subjects
delivering nationally recognised qualifications to help advance careers, and
our LEAD development programme empowers and inspires our teams to grow from
Team Member through to Executive roles. We aim to promote internally where
possible, nurture ambition and ensure all our team looking to progress have
development plans in place, to support you to achieve your potential.
Wellness
We prioritise your wellbeing with discounted gym memberships and
wellness programmes for personal growth. Partnering with The Burnt Chef
Project, we offer mental health support and access to funded counselling. Our
healthcare schemes include life assurance, 24-hour GP services, and health
cash-plans, while our Menopause Support programme provides tailored assistance.
With Wagestream access, you can easily track earnings, manage savings, and
access wages on your terms, promoting financial wellness. Our Cycle2Work scheme
supports sustainable travel for environmental and team wellbeing.
Showing our appreciation
We appreciate our team with our annual Belfry Awards, long service
recognition, and extra holidays for loyalty and team events. Enjoy discounts at
our resort's restaurants, bars, spa, and golf, for you and your friends &
family. Access to Perkbox provides discounts & vouchers for everyday use
plus on the spot rewards for your hard work. We provide free parking, a
subsidised taxi service, and complimentary meals during shifts.
Making a difference
We are committed to sustainability and are proud of
our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning
550 acres in the Midlands, prioritises giving back to our local community and
protecting wildlife. We integrate ESG into everything we do, from charity
initiatives, raising over £20,000 last year, to golf course maintenance. We
track charitable work at personal, departmental, and resort-wide levels to
showcase our community contributions.
Our Values
Working here is more than ‘just a job’: we are a community
that values each individual’s contribution and growth, whilst supporting each
other’s success - regardless of department or role. Our Belfry Beliefs – Make a
Difference, Own Our Actions, Better Together, and Deliver Every Day – aren't
just words; they're the foundation of our culture and the essence of who we
are.
If you're seeking a place where you can
contribute, grow, and have a lasting impact – then the Belfry Hotel &
Resort is the place for you.