Customer Service Advisor
Basic Salary to £32,000
Monday to Friday!
Lapcombe Area
Customer service is not just a job, it's an opportunity to make a positive impact, one interaction at a time.
Are you a friendly, proactive, and passionate individual who loves helping people and has a knack for solving problems? Do you enjoy the fast-paced environment of the automotive world? If so, we want YOU to join our team!
We are an independent, well-established garage, committed to providing exceptional service to our customers. We are looking for a Customer Service Advisor who thrives on delivering excellent customer experience and has a strong desire to grow in the automotive industry.
Key Responsibilities
* Be the first point of contact for our customers—greet them with a smile, either in person or over the phone.
* Manage customer inquiries and bookings for repairs, services, and MOTs.
* Provide clear, honest, and expert advice regarding vehicle issues and recommended services.
* Accurately prepare quotes and keep customers informed of any updates on their vehicles.
* Assist with day-to-day admin, including invoicing, service records, and parts orders.
* Maintain high levels of customer satisfaction by ensuring a smooth, positive experience from start to finish.
What We’re Looking For:
* A passion for delivering outstanding customer service!
* Previous experience in customer service, ideally in the automotive or related industries.
* Excellent communication and interpersonal skills.
* A keen interest in learning about cars and the automotive industry.
* Strong organizational skills and the ability to multitask in a fast-paced environment.
* A positive attitude and the ability to stay calm under pressure.
What We Offer:
* A fun and friendly work environment in a well-established, independent garage.
* Competitive salary and enhanced holiday entitlement
* Monday to Friday days of work
* Access to training and development to help you grow within the automotive industry.
* A chance to be part of a small, close-knit team that values customer satisfaction above all.
If you’re ready to put your customer service skills to the test and join a passionate team in the heart of the automotive world, apply today! We can’t wait to meet you.
Other Opportunities
If you are looking for something else in the Automotive sector, please get in touch, as at ASI Automotive Recruitment, we make it our mission to find the right job for YOU!!
Referral Scheme
If you’re not a Service Advisor, but you know of someone who is and maybe interested we will pay £75 in vouchers of your choice for a successful recommendation. If you’re interested or know of someone that might be please get in touch.
Important
ASI Recruitment will not forward your CV to any job without speaking to you first, can you please make sure your contact details are on your CV, Mobile, Email and Landline if you have one
The job is based in Wiltshire and our client would like you to have a commute you can carry out in the long term.
If you would like to know more about this exciting opportunity, please get in touch with your current and accurate CV.
Our standard procedure is to speak to you before we send your CV to any of our clients so, please make sure your contact details are on your CV