A highly successful and well-regarded Commercial Insurance Broker has a requirement for an Account Handler to join their SME team in East Sussex.
The Account Handler will be responsible for servicing their own dedicated book of SME clients which will involve producing quotes, mid-term adjustments, managing renewals, invoicing and handling any queries from their client base.
You will also be responsible for following up on leads, ensuring client needs are identified and the subsequent conversion of these leads into new business opportunities.
You will be first point of contact for all external queries and issues and will require the skills and knowledge to meet the expectations of all parties.
Key Responsibilities:
Be the first point of contact for day-to-day enquiries from clients, providers and other internal and external sources
Work on all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.
Ensure timely completion of ...