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Sector: Project and Program Management
Role: Manager
Contract Type: Permanent
Hours: Full Time
DESCRIPTION
Our entire business works hard to delight our customers - from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren't content with just standing still. We're aiming to become the most customer-centric company on Earth.
Amazon Shipping is looking to hire an analytical, technically skilled, innovative, hands-on, and customer-obsessed Program Manager that can drive innovation and execution in transportation networks. As a member of the EU Amazon Shipping team you will be responsible for optimizing the transportation and delivery network to meet with the strategic network plan.
Do you see a clear path where others see roadblocks? Would you rather break the mold to do something right than settle for the status quo? What if you could use your creativity to change the direction of the entire transportation and delivery sector to raise the bar on customer experience?
This is a great opportunity to be part of a team and initiative that is at the very start of its journey. You will be part of the core team that will design, build and implement a shipping network which will exceed our customer's expectations.
Role and Responsibilities
- Lead key Capacity integration programs coordinating with stakeholders and setting up all aspects of the S&OP function from demand and capacity forecasting, execution, software designing and driving process improvements.
- Help Amazon Shipping manage, improve, and optimize the way parcels are shipped from our shippers and delivered to our customers.
- Be a self-starter comfortable with ambiguity, with strong attention to detail, and enjoy working with large scale of data. Have a passion for logistics and customer experience.
Key Responsibilities:
- Build strategic plans to fulfill customer demand efficiently.
- Work with operational stakeholders to drive execution of the plans.
- Lead operational cycles with stakeholders and onboard the right strategic shippers.
- Highlight misses and direct appropriate closure actions within the supply chain.
- Drive first mile supply chain forecasting accuracy working with local business and operational teams.
- Provide actionable insights into current forecasting issues and improvement avenues.
- Lead end-to-end planning for key events like Prime Day or other initiatives.
- Support the expansion of the network and new locations.
- Work with business teams to define requirements and high-level process/system solutions.
- Drive standardization of tools and processes for scalable execution plans.
- Lead tools adoption and share best practices across UK and Italy.
- Manage timelines with partner teams to support project launches and improvements.
BASIC QUALIFICATIONS
- Bachelor or equivalent education in Mathematics, Statistics, Computer Science, Operations Research, Logistics, Supply Chain, Economics, Business Administration, or a similar related discipline.
- Work experience in business analytics with demonstrated proficiency in quantitative analysis.
- Excellent Microsoft Excel skills.
- Experience with SQL or other programming experience.
- Experience in project management, handling multiple priorities, and working with varied stakeholders.
PREFERRED QUALIFICATIONS
- Masters degree in Engineering, Statistics, Computer Science, Business Analytics, Information Systems or related field.
- Professional work experience in a role requiring application of analytic skills to integrate data into operational planning.
- Working knowledge of SQL / ETL and visualization tools like Tableau.
- An ability and interest to work in a fast-paced and rapidly-changing environment.
- Recent experience in project management, handling multiple priorities, and working with varied stakeholders.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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