Business Systems Lead - Salary Circa £85,000 - 12 MONTH FTC. The role is great for someone who will provide the strategic technical and architectural vision and roadmap for the GI (General insurance) technology ecosystem SaaS platforms and ensure that the business derive maximum value from the functionalities of the SaaS platforms. A significant part of their role will be to manage the strategic relationships with key SaaS vendors as the primary contact and advocate for the organisation in influencing their roadmap through effective feedback. They will ensure the technology roadmap from SaaS vendors is aligned with the strategic priorities and product delivery roadmap for GI (General insurance) They will collaborate with business stakeholders, SaaS vendors, and architects to design and implement SaaS solutions for GI (General insurance) that meet business requirements, align with architectural principles, and ensure seamless integration with existing systems. A bit about the job: As the Business Systems Lead you will oversee the technical health, resilience and operational performance of the SaaS technology components ensuring adherence to standards. You will have a keen focus on enabling self-service and automation, enabling seamless use by customers and end users. You will oversee the advancement of capability and skills of development teams, fostering a culture of continuous learning and improvement. You will be a deep technical expert who inspires and coaches' teams to achieve extraordinary results, ensuring the GI technology ecosystem remains a strategic advantage. You will work with Business Product Owners, CIO Architects, Infrastructure & Operations and Platform colleagues to achieve joint business and customer outcomes. You will be responsible for: Outcome oriented product roadmap: Brings together deep knowledge of emerging SaaS technology, customer roadmaps and industry trends into strategic planning and product roadmap development. Operational resilience: Ensures the GI technology ecosystem including SaaS platforms operates at peak performance, maintaining the health, resilience, and stability while adhering to IT risk, audit, and security standards. Engineering excellence: Drives engineering excellence through high-performing teams by providing coaching, mentoring, and removing roadblocks, and maximising SaaS capabilities to achieve exceptional outcomes for the customers. Architecting for the future: Defines and realises the target state architecture and technical roadmap for the SaaS ecosystem by aligning with Enterprise Architecture strategy, roadmap, and standards as well as SaaS vendors. Measurable value: Realising the business objectives and outcomes for customer through the product roadmap. Optimised resource management: Manage the SaaS platform in cost effective manner, streamlining resources and budget. Aviva operates a "smart working" policy meaning that we spend approximately half of our time working in an office this role is based in, Perth, Norwich, or Bristol. Skills and experience we're looking for: A proven IT Service and Operational Resilience expert with experience ensuring SaaS ecosystems operate at peak performance. Experience driving engineering excellence through high-performing teams by providing coaching, mentoring, and removing roadblocks, and maximising SaaS capabilities to achieve exceptional outcomes for the customers. Experience delivering an outcome orientated technology product roadmap: Brings together deep knowledge of emerging SaaS, technology, customer roadmaps and industry trends into strategic planning and product roadmap development, whilst defining and aligning to target state enterprise architecture. Ability to optimise resource management: Manage the SaaS platform in cost effective manner, streamlining resources and budget, whilst holding the SaaS vendors to account. Curious and inquisitive mindset, to challenge the status quo within Aviva and our vendors, with demonstrable experience. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Salary Circa £85,000. (depending on location, skills, experience, and qualifications) Bonus opportunity - 12% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Abigail Aitken a call on 44 7774 789975 or send an email to abigail.aitkenaviva.com