Job description Job title: Stock and Quality Assistant Location: Chelmsford Salary: £12.30 per hour Hours: Monday to Friday, 08:00 - 17:00 Role Summary: To be a key point of contact within the stock and quality team in any of Essex locations, from goods receipt through to dispatch, and including assisting with after sales- queries. Primary duties include, but are not limited to, daily tasks associated with the operational functions of stock receipt, storage logic and control, quality inspection and plant husbandry, and to be a key point of contact on plant identification, care, and maintenance advice. Reporting to and working closely with the Stock Control & Quality Manager, this role also encompasses a broader range of the horticultural business elements associated with GEs eCommerce services, operational processes and tasks relating to enhancing the customer experience. Key Responsibilities: Communication of day-to-day questions, on work related information and relaying clear information to other colleagues. To gain a clear understanding of the operational processes associated with stock receipt (inbound). Conducting quality checks and plant identification of new and existing plant stock. Researching and providing plant care and plant health solutions. Identification of stock rotation and seasonal storage considerations. To gain an understanding of the warehouse management system, electronic stock monitoring and stock level data. To gain a working understanding of eCommerce operational tasks and activities. To participate in the general site housekeeping and underpinning a safe working environment. Associated administrative tasks within the departments that the role is aligned to throughout. Confidentiality of customer records and financial information in compliance with GDPR. Flexibility to gain an appreciation and carryout duties as agreed across the wider operation. Qualifications and Experience: Competent IT skills - experienced in using Microsoft Office & Outlook. Previous stock control and quality experience within a similar industry, preferably in FMCG, e-commerce or retail. Preferred but not essential; some horticultural knowledge or background, or a willingness to learn. Job Type: Full-time ADZN1_UKTJ