Location: Woking (Term time only School hours 9.30am 2.30pm)
At Impact Food Group, we re more than a school caterer. We re driven by creating a positive food culture and helping more students eat better food. Making a positive social impact is at the centre of our identity. We tirelessly learn, develop and make improvements in every way, every day.
Delivered by our distinct and industry leading brands; Innovate, Cucina and Chapter One, we cater for over 550,000 students, operating in excess of 600 schools with growth each year.
Due to continued business growth, an exciting opportunity has arisen for a Credit Controller to join the Finance team with a focus on providing support to the wider business. You will join a growing Finance team that is making a real impact on the success of Impact Food Group.
What you will be doing
The primary responsibilities of this role are to chase overdue balances according to credit terms, build strong relationships with customers, and manage any queries while reporting difficulties to the Credit Control Manager.
Duties are as follows:
* Chase overdue balances according to credit terms.
* Build strong relationships with customers.
* Manage any queries, ensuring follow-up as required.
* Report any difficulties to the Credit Control Manager.
* Keep Credit Hound (Debt Management System) fully up to date with any conversations and/or actions.
* Daily review of debtor receipts supplied by the Cash & Banking team (C&B), identify and advise C&B team which accounts to post the receipts to.
* Once cash is posted, allocate the payments in accordance with the remittance advice or advice from the customer, ensuring the debtor's ledger mirrors our ledger.
* Review and clear the suspense account monthly for all debtor receipts.
* Analyse statements from County Councils, code accordingly, and save in the relevant files.
* Update Credit Hound with monies received and payments promised.
* Manage queries, liaising with Accounts Receivable/Operations managers or line managers for additional support.
* Provide copy invoices & credit notes.
* Use Credit Hound daily to track queries and ensure they are resolved in a timely manner.
* Attend weekly Debtors meetings with the Credit Control Manager and report any problematic accounts.
* Support with the calculation of provision for bad debt as required.
* Monitor the Credit Control Inbox, ensuring that queries, copy invoices, etc. are dealt with within 24 hours.
What we are looking for
* A clear communicator, both written and verbal.
* Ability to work to targets while delivering a high level of customer service.
* At least 2 years credit control experience in a B2B environment.
* Able to manage own work effectively but still be a team player.
What We d Love To Give You
25 days paid annual leave plus bank holidays.
Company pension scheme.
Access to our extensive online learning platform and development opportunities.
Annual Summer Party with company awards.
IFG are committed to the safeguarding of children and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS check, which we supply the cost for.
We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.
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