Join our team at denta-care, a family-run independent dental practice with a legacy of over 100 years in Aylesbury Vale. We are dedicated to providing exceptional dental care with a focus on family values and personalized service. As a Dental Receptionist, you will play a crucial role in ensuring our patients receive a warm welcome and efficient support throughout their visit.
Duties:
1. Greet patients and visitors with a friendly and welcoming demeanor, embodying our ethos of family care.
2. Manage patient appointments, including scheduling, rescheduling, and cancellations with accuracy and professionalism.
3. Answer phone calls and address patient inquiries or direct them to the appropriate department.
4. Maintain patient records and ensure all information is up-to-date and confidential.
5. Coordinate with the dental team to ensure smooth patient flow and efficient service delivery.
6. Process payments, handle insurance claims, and assist patients with financial inquiries.
7. Keep the reception area organized and tidy to create a comfortable environment for patients.
Requirements:
1. Previous experience in an administrative or office role is preferred.
2. Excellent communication skills with the ability to interact effectively with patients and colleagues.
3. Strong organizational skills and attention to detail to manage appointments and patient records efficiently.
4. Proficiency in basic computer skills and familiarity with dental software systems is a plus.
5. Ability to multi-task in a fast-paced environment while maintaining a positive attitude.
6. Understanding of dental terminology and procedures is beneficial but not required.
7. Dental Nursing experience would be advantageous but not essential.
At denta-care, we offer a supportive work environment where every team member is valued. Join us in our mission of providing quality dental care while upholding our commitment to family-oriented service. If you are passionate about making a difference in patients' lives through exceptional customer service, we invite you to apply for the Dental Receptionist position.
There is scope for the successful candidate to advance into a PRACTICE MANAGER role.
The ideal candidate should have an effervescent personality, be meticulous, organized and take a business-centered approach to ensuring the success of the dental practice.
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We look forward to hearing from you! :)
Job Type: Full-time
Benefits:
* Employee discount
* Free parking
* On-site parking
Schedule:
* Monday to Friday
Application question(s):
* Have you any experience in the Dental field?
* Have you ever worked as a dental nurse?
Experience:
* Dental receptionist: 1 year (preferred)
Work Location: In person
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