Casual Sports Assistant - Epsom, Surrey
The Royal Automobile Club are currently seeking a Casual Sports Assistant to join the team looking after the Sports and Wellbeing facility in our Woodcote Park clubhouse. Offering a variety of sports including swimming, tennis, squash, gym, and studio classes. This role requires delivering exceptional customer service to our members at all times.
Responsibilities include:
* Supervise and ensure high standards of service by the poolside and public areas
* Maintain a safe pool environment through excellent lifeguard practices
* Assist with the operational roles around the facilities
* Engage in polite professional conversations with members and guests, using their name and title as appropriate
* Ensure all public areas are maintained and cleaned at all times
* Provide a friendly professional service to all members and guests to create a warm and welcoming atmosphere
* Keep up to date with all sports and wellness services, current promotions, and new products to recommend to our members and guests
* Ensure compliance with the rules of the Clubhouse's Health and Safety Policy
* Provide assistance at the sports reception and other staff needs
Our hours are flexible for Casual workers and are decided by the individual Managers.
Pay:
For under 18's the pay in Epsom is £9.50 per hour.
For over 18's the pay in Epsom is £11.45 per hour.
Working Hours:
Monday - Friday: 6:00-14:30 and 13:45-22:15
Saturday - Sunday: 7:30-16:00 and 11:45-20:15
About you:
* Valid full UK driver's licence
* Hold a National Pool Lifeguard qualification (NPLQ)
* Proven and demonstrable excellent customer service experience
* Be approachable and confident
* Take great pride in your work and team
* Have good communication skills
Our Values:
Heritage - Our rich motoring, social, sporting, and architectural heritage runs through the fabric and nature of the Club.
Excellence - Excellence is not an achievement; it is something we strive for every day.
Accountability - Taking ownership of our work, meeting our own high standards, honouring our commitments, and acting with professionalism.
Respect - Showing consideration and understanding to our members and colleagues.
Trust - Acting with fairness, honesty, and integrity.
Sustainability - Actively contribute to reducing our environmental impact, improving our operational efficiency, and continuing to build our reputation.
Please visit our website for more information about our Club Vision and Values.
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