Department: Logistics
Location: Wetherby
Job Description
At EPH Creative, we create beautiful objects, immersive environments and unforgettable experiences, but the most important things we ever build are the creative, collaborative partnerships with our clients. We are looking for an Events Operations Administrator Apprentice to join our growing team.
Purpose of the role: To conduct administrative tasks such as customer delivery calls, checking orders, and crew & courier bookings. Responsible for delivery & collection documentation, paperwork and other administrative duties.
Requirements: GCSE in Maths and English – at grade C/4 and above.
Training to be provided: Events Assistant- Level 3 Standard
Responsibilities
Key Responsibilities:
1. To develop and take ownership of the relevant areas of our vision and work plans, and to be totally committed to these.
2. Check & confirm details with clients before arrival and coordinate transport calls with clients, ensuring smooth delivery and collection of goods including arranging parking permits and access arrangements where necessary.
3. Conduct planner, warehouse, paperwork, and van checks with relevant internal department contacts.
4. Responsible for crew, courier & hotel bookings including administration of purchase orders & invoice queries.
5. Print collection and delivery paperwork for drivers for all jobs.
6. Provide support to Transport Planners in efficiently planning all transport delivery & collections including 3rd party jobs, utilising transport planning spreadsheet and internal contacts considering geographic constraints, prop sizes and resource requirements.
7. Develop strong relationships with external suppliers, including crew companies, 3rd party haulage firms and accommodation suppliers.
8. Support Team Leader with any other administrative support tasks as required.
9. Any other reasonable tasks as required.
Skills/attributes required
Knowledge and Experience:
1. An interest in the events industry.
2. GCSE at Grade C or equivalent in Maths & English.
3. Experience in events planning an advantage.
4. Driving Licence an advantage.
5. Basic UK geography knowledge an advantage.
Skills:
1. Strong communication skills, both verbal and written.
2. Flexible and open to change.
3. Professional and courteous.
4. Achieves high productivity and work quality with a high level of accuracy and precision.
5. Ability to work independently as well as being a team player.
6. Ability to work well under pressure.
7. Analytical skills.
8. Good interpersonal skills with ability to network.
9. Is self-motivated and proactive, and uses initiative.
10. Good time management and organisation with ability to manage a quickly changing workload.
Hours of work
9am-5.30pm Monday-Friday
Training to be Provided
Events Assistant- Level 3 Standard. Apprentices learn the skills they need on the job with the guidance of a development coach who is an expert from the industry. You will finish your apprenticeship with a recognised qualification, valuable industry experience, money, and substantial opportunities for promotion.
Training is a blended learning delivery model: online learning, classroom sessions, work-based training, independent research, workplace projects, one-to-one support and training.
Your training will include:
1. Preparing for your apprenticeship.
2. Preparing for your employer.
3. The need for events.
4. The expectations of your customers and clients.
5. Knowing your stakeholders and vendors.
6. Event logistics.
7. Event rules and regulations.
8. Making technology work for your event.
9. Analysing event success.
10. Preparing for your event.
For a full overview of the event assistant standard please click on the following link: Event Assistant Standard
Apply Now
For apprenticeship roles at EPH Creative we partner with Creative Alliance. Click below for more details and to apply.
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