Salary: £25k – £30k
Department: Residential Real Estate
Location: Chelmsford
The Conveyancing Assistant is an exciting role where you will work as part of a very busy and rapidly growing Residential Property team to provide professional and dedicated support to a team leader.
As a Conveyancing Assistant, you will have a passion for all things ‘property’ related, you will understand the confidential element of the role and have the ability to work at a fast pace while maintaining a high level of attention to detail and accuracy.
You will play a key role in the provision of a high-quality and responsive admin service, continuously applying improvements to increase client satisfaction, and you will work collaboratively to maintain a consistent approach across the team.
The Department:
The Residential Property Team comprises 60+ members operating out of each office but working together as one team. Within the team, enfranchisement is a specialist and growing sector with three full-time fee earners, a paralegal, and a Team Leader.
Main Responsibilities:
1. Update clients and agents regularly and provide email and phone cover when team leader is not available.
2. Draft contract packs and ad hoc letters.
3. Prepare files for completion and attend to post-completion matters through to file closure.
4. Show initiative when responding to queries and actively seek solutions to problems.
5. Support and build working relationships with the team leader and wider team members.
6. Effectively liaise with staff from other departments and external contacts as required.
7. Accurately maintain and update client and other relevant contact details on the firm’s database.
8. Process all forms including client questionnaires and money laundering forms.
9. Assist in maintaining compliant and accurate file management and office systems.
10. Proofread all work, checking for spelling and grammar.
11. Prepare report bundles both electronically and manually.
12. Prepare completion statements and accounts forms.
13. Schedule and manage deeds to ensure records are kept up to date.
14. Immediately clarify instructions from fee earners should they be unclear or if deadlines are not made explicit.
Key Skills/Experience Needed:
1. Positive and professional approach.
2. Able to communicate with a wide variety of different people from first-time buyers to multi-million-pound investor clients, buying and selling agents, and mortgage brokers.
3. Attention to detail.
4. Strong organisational skills.
5. Work efficiently and effectively under pressure and to deadlines.
6. Self-motivated and reliable with an ability to use own initiative.
Benefits:
1. 25 days holiday (FTE) plus Bank Holidays rising with service.
2. Long Service holiday award – 1 extra week every 10 years of continuous service.
3. Private Healthcare – BUPA (offered after probation is passed).
4. Scottish Widows Pension Scheme (5% employer / 5% Employee).
5. Staff Profit Share / Salary sacrifice (Pensions, Staff Profit Share).
6. Life Assurance – 4 x salary / Permanent Health Insurance.
7. Paid ESG (Environmental, Social and Governance) day.
8. Enhanced Maternity/Paternity Leave.
9. Season Ticket Loan.
10. Gym Flex membership.
11. Electric car scheme.
12. Dress for your Day Policy.
13. Agile Working Policy.
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