About the Role:
We're looking for an Account Director who can thrive in a successful and fast-paced agency environment. You will report to the Senior Account Director and will be the main day-to-day point of contact with the client. The client is a global partner of UEFA, and the primary focus will be managing the communications, requesting and approval process, and delivery of the clients' tickets and events and hospitality activations across all in-season Champions League matches. There may be an additional need to support the Champions League Final, as well as any other contracted events that the client has with UEFA.
You will have strong communication skills, needing to communicate with a pool of global clients, and strong leadership ability, managing 3 direct reports. The successful candidate will also have good organisation skills, able to manage multiple projects at once, and a keen eye and attention to detail. You will also have excellent Microsoft Excel skills, and knowledge of ticketing guest management systems would be a bonus.
Main Responsibilities:
* Be the main day-to-day point of contact with the client for all ticketing queries
* Managing/overseeing the communications with the client market leads
* Managing/overseeing the requesting and approval process for in-season UCL and UWCL matches
* Overseeing the delivery of client tickets for UCL and UWCL
* Weekly calls with the client on UEFA Champions League Final
* Organising task execution for all communications with the client markets for UCLF/UWCLF
* Quality control on all documents/PPT/presentations/decks for UCLF/UWCLF
* Lead on enhancements and fixes with our ticketing system supplier
* Working with our events and hospitality team and our ticketing system supplier to develop the ticketing portal and event app for the UCLF
* Leading weekly team calls
* Regular check-ins with the events and hospitality team
Desired Skills & Experience:
You need to have an ability & willingness to work flexibly, usually in the London office, with occasional UK travel, on-site at events, and some weekend work. This is a full-time role, and you must be eligible to work in the UK. The successful candidate will have the following skills and experience:
* Experience in marketing, specifically in managing partnerships, ticketing, and hospitality
* Project/Account management experience across a range of sport brands would be ideal
* Experience with online ticketing portals and guest management systems preferred
* Strong or advanced Microsoft Excel skills
* A thorough understanding and comfort in managing financial processes with strong numeracy and analytical skills
* Strong reporting capability
* Experience in managing mid to senior level clients and internal stakeholders
* Experience of working with international clients would be a bonus but not essential
* Experience of people management and ability to motivate and manage project teams
About the Agency:
Fuse has become one of the leading global agencies in the industry, allowing us to attract incredible clients and talent. We work with our brand clients to deliver growth through the power of sport & entertainment marketing. Our services cover strategy, brokering, planning & creative, rights consultancy, major events, PR, and measurement.
We place high importance on our trusted relationships, sound moral judgement, and good governance delivered through transparent processes.
Be Your Best:
We want everyone to make the most of the opportunity to shine and showcase your talents. Please discuss any specific requirements with your dedicated Talent Team member or email us confidentially at beyourbest@omnicommediagroup.com to let us know how we can support you.
Diversity, Equity & Inclusion at OMG:
At OMG, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion, and belonging. #J-18808-Ljbffr