* Supported Housing Officer
* Full Time Vacancy
* Home Based
* Covering West Midlands and Northwest
* GBP19.01 Umbrella
* Sociable Working Hours
* Temp to Perm.
Are you passionate about helping others?
Are you looking for a new challenge in Social Housing?
Client snapshot:
An excellent opportunity has been made available by my client, an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services.
Vacancy Brief:
* My client is looking for a Supported Housing Officer.
* The job role is until August 2025 with the view to go permanent after a review.
* A full-time role, it is 35 hours per week.
* Working pattern is Monday to Friday, 9 AM to 5 PM.
* Pay Rate is GBP14.55 PAYE or GBP19.01 Umbrella.
* Full UK Driver's License and access to a vehicle is required.
* The vacancy is home based with occasional visits to properties.
* Property portfolio is 250 properties within the Northwest and West Midlands areas.
* The role is subject to an Enhanced DBS check covering children and adults' workforce issued within the last 12 months or on the update service.
* Dealing with tenants of social housing.
* Successful candidate will need strong Social Housing background which includes injunctions, possession hearing, preparing court reports, and witness statements, etc.
The Responsibilities:
* As a Supported Housing Officer, you will be tasked with monitoring all organisations' rent accounts, both current and former arrears and credit accounts in your patch.
* You will take direct action where arrears are accruing in line with the organisation's Income Collection and Debt Management Policy and liaise with Support or Housing Management Workers when their support is needed.
* An important aspect of your role will be engaging with HB to ensure correct levels of HB are in payment for the right dates and at the correct level, liaising with the organisation's Welfare Benefit Advisor for any complex cases.
* You will be responsible for preparing documentation, including notices, witness statements, and court documents for any enforcement or to end a tenancy.
* Furthermore, you will liaise with ASB & Legal Advisors on any complex ASB.
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