Greenhithe McDonald's - Customer Care - Full Time
As a Customer Care Assistant, you will be the face of your restaurant, dealing with customers and ensuring everything runs smoothly in the customer areas. Your responsibilities will include:
1. Making children feel welcome and handing out balloons.
2. Organising special events.
3. Looking after customers' specific needs.
4. Maintaining high standards of cleanliness in the dining area and toilets.
5. Creating a warm and welcoming atmosphere.
6. Establishing and maintaining positive communication with customers at all times.
7. Keeping the manager informed about customer satisfaction.
To succeed in this role, you should possess:
1. Friendly, welcoming, courteous, and helpful behaviour.
2. Effective communication skills including attentive listening and face-to-face verbal communication.
3. The ability to maintain high energy levels while working efficiently and productively.
Benefits package includes holiday pay, service awards, meal allowance, employee discounts from top high street and online brands, and much more.
Location
Greenhithe-The Railway Tavern
Old Bean Road/london Road
Dartford
United Kingdom
DA9 9HY
Training and Support
At McDonald's, we believe in opportunity for everyone, and Training & Development is paramount within our restaurants. The digital training guides available solidify your learning and make it easier for you to progress in your career.
Employee Discounts
Discounts at hundreds of major high-street and online retailers.
Pension Scheme
If eligible, you will be enrolled onto our pension scheme.
Performance Reviews
Every year, you’ll have a review with your manager, which can impact your pay.
Flexible Scheduling
We offer a flexible approach to scheduling. You can make informal flexible working requests via our online platform.
Service Awards
We celebrate continuous service with rewards throughout your employment with us.
Free Meal
You’ll be entitled to a free meal during your shift.
Learning and Development
If you want to learn, develop, and further progress your career, we’ll give you the chance.
Why Work Here
Our values guide everything we do and define who we are, ensuring we can continue to evolve alongside a changing world.
#J-18808-Ljbffr