This is a fantastic opportunity for a customer-focused, motivated, and proactive Marina Manager or General Manager to join a successful Marina and Hospitality business in Surrey. My client recognizes that the key to their success is their people, and that’s why they offer a fantastic, progressive, and challenging working environment. Marina Managers or General Managers with a passion for delivering an exceptional customer experience, whilst managing budgets and investment plans along with a fine attention to detail should apply now!
Job Role
The successful candidate will be responsible for the day-to-day running of the marina and will strive to deliver a first-class experience for all customers, ensuring customer service levels are consistently exceeding expectations.
You will lead, develop, and coach your team in order to achieve commercial targets and customer satisfaction scores. Candidates must be computer literate, quick-thinking, and skilled in administration. Passionate about world-class service, you must take pride in your surroundings, ensuring the operation is safe, clean, and compliant at all times.
The Marina Manager will be accountable for the financial performance of the business and formulate site budgets and pricing policy. In conjunction with the site management teams, you will ensure that all daily, weekly, and monthly checks are carried out, along with all routine maintenance. Furthermore, it is vital that all legal, HSE, and company policies, including financial policies, are being adhered to.
Other duties will include managing the social media accounts and assisting with creating regular newsletters. You will liaise with central services while ensuring effective communication at all levels, reporting deadlines are maintained, and that the various departments are kept informed of any reportable/relevant issues at your site.
Lastly, the Marina Manager will be involved in projects that identify and develop new revenue growth streams and best-fit products driven by local market conditions.
Salary and Benefits
Salary range is up to c50k base. Benefits include:
1. Contributory pension scheme
2. Company Bonus
3. Bike to Work Scheme
4. Contributory Health insurance cash back scheme (Dental, visual, etc.)
5. 23 days holiday per year
6. Training and full uniform provided
For further information, please apply now or contact James Procter at 4Leisure Recruitment for a confidential conversation.
#J-18808-Ljbffr