Sales Administrator - Gateshead (12-Month Fixed-Term Contract)
Are you an experienced Sales Administrator looking for a stable and rewarding opportunity? Our client, a well-established and growing business in Gateshead, is expanding their team and seeking a dynamic and proactive professional to join them on a 12-month fixed-term contract, with potential for extension thereafter.
At the heart of this company is its people-first culture, valuing collaboration, integrity, and professional growth. OA has proudly partnered with this client for many years, building a longstanding and trusted relationship while supporting their continued success and business growth. This is a company that truly invests in its employees, offering industry-leading training, development, and internal progression opportunities.
Why join our client?
* Salary: £24,000 - £27,000, depending on experience
* Quarterly bonus scheme based on company performance
* 36-hour workweek with flexible start and finish times: Monday to Thursday: 8:20 AM - 4:30 PM and Friday: 8:20 AM - 1:30 PM - early Friday finish
* Hybrid working - once fully trained, you'll have the option to work from home every Friday
* Structured training & career progression opportunities
* Stable & secure company with low staff turnover
* Great location - based in Gateshead, with free on-site parking and excellent transport links
* Comprehensive benefits package, including: 25 days holiday plus bank holidays (extra leave for length of service), Profit-share bonus, Enhanced pension scheme, Life assurance, Enhanced parental leave, Employee assistance programme (24/7 helpline), Discount app & tickets to local attractions, Cycle-to-work scheme.
Your Role as a Sales Administrator
This role is perfect for someone who thrives in a fast-paced, customer-focused environment and enjoys providing outstanding support to clients and internal teams. You'll play a key role in managing sales orders, processing enquiries, and ensuring seamless communication between departments to deliver an exceptional customer experience.
* Processing and managing customer enquiries through to quotation, ensuring efficient follow-up
* Handling and coordinating sales orders from initial enquiry to delivery
* Building and maintaining strong relationships with clients and key accounts
* Managing communications promptly and professionally via phone and email
* Supporting sales and marketing initiatives within the business
* Maintaining the centralised inbox to ensure quick response times
* Escalating technical support enquiries to relevant team via CRM systems
* Providing administrative support to the sales and business development teams
* Preparing reports and documentation as required
* Monitoring pricing and discount strategies to align with business goals
What We're Looking For
* Experience in administration, customer service, or order processing
* Highly organised, proactive, and results-driven with a self-starter mindset
* Excellent communication skills - both over the phone and via email
* Strong problem-solving skills with a customer-focused approach
* Good IT proficiency - experience with Office 365 & CRM systems is a plus
* A team player who thrives in a collaborative environment
* A positive, can-do attitude and a willingness to take on new challenges
If you're passionate about sales administration and want to be part of a growing, supportive team, apply today. Don't miss out on this exciting opportunity - apply now.
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