Infrastructure Engineer Location: West Manchester 4 Days Onsite, 1 Day Remote (Flexible) Salary: £40,000 - £45,000 Excellent Benefits Package Our client is a leading UK-based importer and distributor, specialising primarily in wine and operating a successful online store. With a team of 10 IT professionals and a positive, collaborative workplace culture, they are seeking an experienced Infrastructure Engineer to act as the final escalation point between the IT Manager and the 2nd Line Support team. This is a great opportunity to join a business that values its people, celebrates success, and offers both flexibility and long-term development. Key Requirements: We are looking for an experienced IT professional who thrives in a hands-on environment and is comfortable working across both on-premises and cloud-based technologies. To succeed in this role, you must have: Strong experience with VMWare (ESX 8.0 desirable) Proficiency in Microsoft 365, Windows Server 2019 or later, and Active Directory Working knowledge of Intune for device and update management Experience with on-premise infrastructure management and support Desirable (experience with some of the following): Cisco networking equipment and general networking knowledge Azure / Entra / O365 security management Veeam backup and restore solutions Linux systems (e.g., Suse SLES 15, Ubuntu, Rocky, CentOS) Microsoft online admin tools (Exchange Online, Teams, SharePoint) Storage solutions: Nimble/Alletra, Windows File Servers, OSNexus Network and security technologies: Fortinet firewalls, Ubiquiti, Nexus/Catalyst switches, WiFi networks, structured cabling, and fibre optics Role & Responsibilities: As an Infrastructure Engineer, you will: Act as a senior escalation point for 1st and 2nd line technical queries Resolve 3rd line tickets efficiently and accurately Provide support and mentoring to junior team members Design and maintain technical processes, procedures, and documentation Manage and deploy Azure services and ensure M365/Intune security compliance Support both cloud and on-prem infrastructure including backups, version control, and monitoring Contribute to a collaborative team culture that values open communication and continuous improvement Benefits & Perks: The company offers a generous range of perks that go beyond the standard: Generous holiday allowance, increasing with service Christmas company day off to spend with loved ones Exclusive discounts on wine and spirits Flexible working, including hybrid arrangements Life assurance cover after 3 months 'Recommend a friend' scheme Access to mental health support, counselling, and wellbeing apps Health checks and lifestyle support (e.g., stop smoking advice) Funded training and apprenticeships Opportunities to participate in wine and spirit tastings Free on-site parking and EV charging points Involvement with local community events and sports sponsorships This is an exciting opportunity for an ambitious Infrastructure Engineer to take the next step in their career in a supportive and engaging environment. If you're ready to bring your expertise to a high-performing team in a thriving business, wed love to hear from you.