Job summary Wellspring Surgery are recruiting a friendly and effective Health Care Assistant, hours between 22.5 - 37.5 per week. To assist with the delivery and provision of high quality primary health care service for patients including clinical and administrative tasks in which they have been trained and/or shown to be competent. The HCA will work collaboratively with all members of the team in order to promote a high standard of health and well-being amongst the patient population and to facilitate access to appropriate medical personnel when required. Applications can be accepted only from candidates who have a current right to work in the UK. Main duties of the job To assist the GPs and nurses in providing a high standard of care for the practice population within the practice policies, procedures and guidelines. To carry out clinical and administrative duties under the supervision of a senior member of staff. To be aware that any information regarding patients is confidential To communicate effectively with patients, carers and all members of the Team. About us Wellspring Surgery is a friendly and supportive team. Our focus and values centre on supporting our patients to achieve the best health outcomes together. Wellspring Surgery has 3 GP Partners, 9 GPs, a Minor Illness Practitioner and the Nursing team comprises 6 nurses and 2 HCAs who all contribute to patient care. We are also very pleased to be working with our PCN colleagues in Clinical Pharmacy, Mental Health, Podiatry and Physiotherapy. Date posted 06 November 2024 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time, Part-time, Flexible working Reference number A2584-24-0003 Job locations Beam Street Bristol BS5 9QY Job description Job responsibilities Clinical Tasks may include depending on experience Phlebotomy Blood pressure monitoring Lifestyle monitoring Urinalysis Basic wound care Influenza and pneumococcal Immunisations B12 injections Health education including promoting the health benefits of a healthy diet and exercise Assisting GPs with womens health clinics and minor surgery clinics Chaperoning Check the emergency drugs and equipment ECG Clerical tasks Input of general data and clinical information onto electronic patients records Stock taking and ordering supplies of clinical/medical equipment Restocking of clinical rooms as required Referral of patients to other medical or administrative personnel and voluntary agencies when appropriate Preparation of equipment for testing and servicing Management/Leadership Responsibilities Manage own workload effectively within the practice clinic times Attend and contribute to monthly Practice meetings Take reasonable care of own health and safety and that of others and use equipment correctly in accordance with statutory legislation and practice policies at all times Work within the Primary Care Practice infection control principals and guidelines Conduct risk assessments in situations where personal, colleague or patient safety may be compromised Follow the practice procedures and policies for dealing with complaints, disciplinary and grievance issues Ensure that all those persons met within the course of the job are given equality of treatment and are not discriminated against Research/Education and Training Assist in the evaluation of current practice and service provision by participating in the collection of data, clinical audit and user satisfaction surveys Participate in regular staff appraisals and performance reviews Undertake appropriate training or development courses as identified through the use of a Personal Development Plan Attend mandatory training as required Assist in the induction of new staff members Communication/Key Working Relationships Liaise and work collaboratively with the GPs, nurses, practice staff and outside agencies as deemed appropriate Communicate effectively with patients reporting relevant information or concerns to senior staff promptly Explain clinical procedures to patients clearly in order to obtain informed consent Document written and electronic information accurately and professionally Ensure confidentiality in all matters relating to patients, staff and information obtained in the course of employment in line with statutory legislation Recognise the limitations of own scope of knowledge and practice and be aware of when to refer to senior member of staff Other Duties and Responsibilities In line with practice changes and service demands, Health Care Assistants are expected to demonstrate a flexible approach to working practices and may be asked to assume other responsibilities consistent with their level of competence as required in order to meet service needs. Job description Job responsibilities Clinical Tasks may include depending on experience Phlebotomy Blood pressure monitoring Lifestyle monitoring Urinalysis Basic wound care Influenza and pneumococcal Immunisations B12 injections Health education including promoting the health benefits of a healthy diet and exercise Assisting GPs with womens health clinics and minor surgery clinics Chaperoning Check the emergency drugs and equipment ECG Clerical tasks Input of general data and clinical information onto electronic patients records Stock taking and ordering supplies of clinical/medical equipment Restocking of clinical rooms as required Referral of patients to other medical or administrative personnel and voluntary agencies when appropriate Preparation of equipment for testing and servicing Management/Leadership Responsibilities Manage own workload effectively within the practice clinic times Attend and contribute to monthly Practice meetings Take reasonable care of own health and safety and that of others and use equipment correctly in accordance with statutory legislation and practice policies at all times Work within the Primary Care Practice infection control principals and guidelines Conduct risk assessments in situations where personal, colleague or patient safety may be compromised Follow the practice procedures and policies for dealing with complaints, disciplinary and grievance issues Ensure that all those persons met within the course of the job are given equality of treatment and are not discriminated against Research/Education and Training Assist in the evaluation of current practice and service provision by participating in the collection of data, clinical audit and user satisfaction surveys Participate in regular staff appraisals and performance reviews Undertake appropriate training or development courses as identified through the use of a Personal Development Plan Attend mandatory training as required Assist in the induction of new staff members Communication/Key Working Relationships Liaise and work collaboratively with the GPs, nurses, practice staff and outside agencies as deemed appropriate Communicate effectively with patients reporting relevant information or concerns to senior staff promptly Explain clinical procedures to patients clearly in order to obtain informed consent Document written and electronic information accurately and professionally Ensure confidentiality in all matters relating to patients, staff and information obtained in the course of employment in line with statutory legislation Recognise the limitations of own scope of knowledge and practice and be aware of when to refer to senior member of staff Other Duties and Responsibilities In line with practice changes and service demands, Health Care Assistants are expected to demonstrate a flexible approach to working practices and may be asked to assume other responsibilities consistent with their level of competence as required in order to meet service needs. Person Specification Qualifications Essential GCSE grade A to C in English and Maths or equivalent Care Certificate or equivalent Current phlebotomy qualification Desirable Qualified to NVQ level 3 or equivalent Experience Essential Experience of working in a GP Surgery, community of hospital setting Person Specification Qualifications Essential GCSE grade A to C in English and Maths or equivalent Care Certificate or equivalent Current phlebotomy qualification Desirable Qualified to NVQ level 3 or equivalent Experience Essential Experience of working in a GP Surgery, community of hospital setting Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Wellspring Surgery Address Beam Street Bristol BS5 9QY Employer's website https://wellspringsurgerybristol.nhs.uk/ (Opens in a new tab)