Overview
As the Principal Pension Administrator, you will be responsible for administering pension schemes, ensuring client satisfaction, and supporting the CSD Team Manager when required. This senior role includes overseeing complex administrative tasks, mentoring staff, and contributing to project management initiatives. How you'll make an impact Administer occupational pension schemes, ensuring compliance with policies and industry regulations. Oversee treasury and payroll functions, ensuring timely and accurate service delivery. Supervise, train, and mentor a team of up to five staff members, providing guidance and support. Lead administrative projects, ensuring they are delivered on time and within scope. Review non-standard correspondence and reports, and handle complex client queries. Conduct quality checks and authorise the work of junior administrators. Attend Trustee and client meetings, offering expert advice and support. Manage pensioner payrolls, pension increases, and track lifetime allowance usage. Oversee trustee bank accounts and ensure the correct investment of contributions. Support the client account manager with necessary documentation and reporting. Prioritise workloads to meet Service Level Agreements (SLAs) and client expectations. Monitor team performance, addressing errors and implementing process improvements. About You Strong experience in administering occupational pension schemes, with a minimum of 5 years in a similar role. Professional qualification (CPC) or working towards PMI is desirable. At least 8 years of experience in pension administration, including management or mentoring roles. Excellent numeracy skills with a logical approach to complex problem-solving. Strong attention to detail and ability to prioritize tasks effectively. Outstanding written and verbal communication skills. Proficient in Microsoft Office and pension administration systems. #LI-TM2 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…