James Paget University Hospitals NHS Foundation Trust
We are looking to appoint a self-motivated individual with great interpersonal skills and a commitment to customer service to work as an Admin Assistant over several sites within the locality.
Main duties of the job
The postholder will be required to have good typing and organisational skills, as well as a willingness to learn. All applicants should possess good levels of communication skills and understand professional behavior and patient care. Good IT skills and experience working within an admin role are essential. Previous experience in healthcare and with similar IT systems is advantageous but not essential.
The role is interesting and varied, requiring good communication skills with the ability to interact professionally with patients, relatives, and other staff groups, both by telephone and in person. We're looking for someone who is able to work under pressure and provide friendly, compassionate service to patients.
Job responsibilities
All roles within the Trust require staff to demonstrate our core values in the care they provide to patients. All members of staff should consider these behaviors an essential part of their job role. There will be occasions where you will be expected to cover across the locality, so access to transport is essential.
Person Specification
Education and Qualifications
* English and Maths at GCSE D or above
* Has taken an IT related course
* Has taken a Customer service related course
Experience & Knowledge
* Previous experience in an administrative/reception role
* Previous experience working as part of a team
* Previous experience of working in a healthcare setting
Skills, abilities and competencies
* Proficiency with use of e-mail and Microsoft applications
* Good awareness of the importance of confidentiality
* Good standards of document keeping and attention to detail
* Courteous and Respectful
* Kind and Helpful
* Responsive Communication
* Effective and Professional
* Works well under pressure / Organised
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
James Paget University Hospitals NHS Foundation Trust
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