Client Account Handler
Location: Gloucester
Salary: Competitive
We have a fantastic new opportunity for a Client Account Handler to join our Gloucester based client. You will be joining a busy renewals team, so previous Commercial Insurance experience is ideal; however, training is provided.
You will provide professional advice and service to all clients, effectively managing policy events following compliant processes to ensure that all customers are dealt with professionally and fairly. The role will require you to retain existing customers and write new business by continually developing relationships and delivering excellent customer service.
Responsibilities:
* Determine appropriate solutions, structure, price and placement strategies that meet the clients’ needs and deliver profitable business for a range of clients.
* Provide quality service to clients, covering all details of their insurance arrangements, to advise, review, arrange and secure the appropriate cover at a competitive premium.
* Responsible for the review and action required on policy and client information.
* Build effective relationships with clients, prospects, associates, insurers, and external specialists to maximise business opportunities.
* Liaise with relevant departments to ensure all queries are resolved quickly and efficiently.
Experience:
* Minimum 5 GCSE, Grades A-C including English and Maths.
* Previous experience in an Account Handling role (Insurance) is ideal.
* The ability to work in a team.
* Accuracy and attention to detail.
* A passion for building fantastic working relationships with clients and colleagues.
* Organised with good time management skills working to agreed priorities.
Benefits:
* Competitive holiday allowance with the annual option to buy additional days.
* Death in Service benefit of x4 salary.
* Company pension scheme.
* Very generous maternity and paternity leave packages.
* A flexible benefits package which allows you to add additional benefits to your overall package.
Please contact Georgie if this role is of interest as soon as possible.
Our mission of ‘Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.
If you haven't received a response within 5 working days, please understand that your application has not been successful on this occasion.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Sales and Customer Service
Industries
Insurance
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