Customer Service Advisor Sheffield £22K - £24K At Page 1 Recruitment, we believe that every person should have the opportunity to explore the world and play the game they love. That’s why we’ve partnered with a rapidly growing, specialised golf travel agency in Sheffield – helping people book unforgettable golfing holidays across the globe. We're looking for someone like you – someone passionate about delivering exceptional service, building relationships, and sharing the excitement of travel with others. Why This Role Matters We believe that great service starts with great people. As a Customer Service Advisor, you’ll play a key part in making each customer’s journey as seamless and enjoyable as possible. By joining our clients team, you’ll help bring the joy of golf to enthusiasts around the world, and you’ll experience the same care and attention in return. You’ll be an integral part of a dynamic, growing team, where your impact truly matters. Key Responsibilities: Be the friendly voice and helping hand for customers reaching out via phone and email. Support the sales and marketing team by handling important administrative tasks that keep everything running smoothly. Ensure customer orders are processed quickly and accurately, delivering the exceptional experience they promise. Keep track of customer interactions and ensure our CRM system is updated, helping us maintain high-quality service. Assist with customer queries about their accounts, billing, and any troubleshooting to ensure they feel valued. Collaborate with colleagues across departments to ensure that every customer’s experience exceeds expectations. Stay informed about our products and services so you can offer tailored, expert recommendations. About You: You thrive on clear, friendly, and professional communication. You are a pro at managing your time and staying organised, even when things get busy. You have the ability to juggle multiple tasks without breaking a sweat. You bring a proactive mindset and strong attention to detail to everything you do. You’re a team player who enjoys a challenge and contributes to the success of others. What’s in It for You: Unwind and bond with your teammates during regular team nights out. Early Finish Fridays – kickstart your weekend every week Dress comfortably with their casual dress code – no need for formal attire here Take time for yourself with 30 days of holiday – for that perfect work-life balance. Attend exciting company events where you’ll build connections and have fun. Full and Part-Time opportunities available – find a schedule that works for you Ready to Make a Difference? If you're excited to join a team where your work matters and you’ll be part of a company that celebrates growth, fun, and teamwork, we'd love to hear from you. Take the next step in your career and make an impact in the world of golf travel Interested in this role? Click apply now or contact the team at Page 1 Recruitment today