Senior Account Manager – Retail POS
Hertfordshire (Hybrid)
Up to £50,000
If you have a good understanding of POS twinned with excellent retail client management experience, and looking to work for an industry leader, look no further!
As a Senior Account Manager, you will use your knowledge of POS print to support one specific national retail client. This role is best suited to someone who is good on CRM systems, a high level of detail, is confident in front of clients and can hold their own, so no wall flowers need apply please, sorry and thank you!
You will:
Be the first point of contact for the client, get into the nitty gritty of their requirements and asking the right questions when taking briefs.
Understand current jobs, minimising production costs and timings, reducing both material and time wastage involved in the quote through to complete production
Operate the invoicing process accurately and in a timely fashion
Plan and brief projects as requested by the client or Group Account Director
Take full responsibility for service delivery
Attend client briefing meetings as and when required and take an active role in offering advice and support
Provide suggestions on how to add value to processes and systems whenever possible, driving more effective ways of working
Spend time in stores viewing campaigns and consider how they have been implemented and offer ideas for improvements etc
Seek cost saving and innovation opp...