About the role
Customer Advisor
Part time 23.75 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - 8.00pm
UK Notional hourly rate £12.21 per hour
B&Q Holywood Exchange
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you'll be a big part of this.
Key responsibilities
1. Become an expert advisor and inspiration for customers.
2. Get to know every customer and their home improvement projects.
3. Focus on sales, managing stock, and setting up displays.
4. Ensure the store looks great and provide excellent customer service.
5. Receive training in paint-mixing and cutting timber.
Required skills & experience
1. Friendly, outgoing, and eager to help.
2. Obsessed with home improvement.
3. Willing to learn and adapt to new technology.
4. Great team player, flexible with working hours including weekends and bank holidays.
What's in it for me?
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. Our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and more! Generous breaks are provided to ensure you're refreshed and able to perform at your best.
For any recruitment adjustments during the application or interview process, please contact recruitment@b-and-q.co.uk.
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