JOB TITLE – ICC Wales Sales Manager DEPARTMENT – Sales and Revenue CONTRACT TYPE - Full Time – Permanent RATE OF PAY – Competitive including fantastic benefits HOURS – 5 days out of 7 LOCATION – Newport NP18 1HQ ID – REQ5497 OVERVIEW - Join the ‘Greatest story in Hospitality’ by becoming one of our ‘Hospitality Heroes’ as a Sales Manager at ICC Wales just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE - • Outstanding interpersonal skills and a passion for delivering exceptional guest service. • Proven experience in a hospitality sales role, ideally with a major UK hotel brand • A natural talent for building rapport and an excellent telephone manner. • Confidence in explaining and promoting ICC Wales' full range of event options. • Previous experience in a similar sales role is essential. IMPLEMENTING OUR ‘YES YOU CAN’ PHILOSOPHY, YOU WILL - • Develop and grow key relationships with agents, corporate clients, and associations. • Identify and secure new business while maximizing repeat bookings. • Actively promote all ICC Wales facilities and services with confidence. • Lead and support the bidding and tender process with expertise. • Convert leads into contracts, ensuring ICC Wales is the first choice for every opportunity. • Smash targets—both personal and venue-wide—to help us hit and exceed our goals BE RECOGNISED AND REWARDED - As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as - • Access to career development training from day one • Discounts on food & beverage and hotel stays • Discounted leisure membership • Free GP virtual appointment service • 24/7 wellbeing helpline • NEST pension scheme • Social Club • Staff appreciation events • Monthly and end-of-year awards GROW WITH US - As a Celtic Collection employee, you will be able to say – • I am equipped, trained, and supported to do THE BEST JOB I CAN • I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS • I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment • I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role • I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED • I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Collection is an equal opportunities employer and welcomes interest from applicants of all ages.