The Venue
Known for pushing the boundaries between ‘dinner and sinner’, MR PORTER London brings a concept that artfully merges the quality of a modern steakhouse with the buzz and experience of a chic lounge. Breaking the rules of fine dining, while offering the best culinary experience in town, MR PORTER invites you to a world of sinful delights and beautiful contradictions. MR PORTER is set in the iconic Park Lane Hilton Hotel in Mayfair.
The Job
Our Head Hostess is hardworking, dedicated and strives to deliver the superior level of customer service that we are known for. Our teams have bags of personality and are confident working in a fast-paced environment whilst maintaining THE ENTOURAGE GROUP’s high standards. Be a part of THE ENTOURAGE GROUP’s team and create unforgettable gastronomic experiences.
Requirements
1. Proven experience as a Head Hostess or in a senior host/hostess role.
2. Train and lead a team of hosts/hostesses to deliver exceptional customer service.
3. Oversee the reservation system and ensure optimal table management.
4. Handle guest inquiries, special requests, and feedback with professionalism.
5. Strong organizational and multitasking abilities.
6. A passion for delivering outstanding customer service.
7. Ability to thrive in a fast-paced, high-end dining environment.
8. Must be able to fully communicate in English.
9. Ability to work with Office 365.
10. Living in London (flexible with commuting).
11. You have your UK Visa / Work Permit to work in London.
Benefits
1. 28 days holidays including bank holidays.
2. Discretionary Tronc contributions.
3. Competitive salary.
4. 45-hour contract hours.
5. Company pension contribution.
6. Training schemes.
7. High street and gym membership discount.
8. Uniform and safety shoes allowances (for chefs).
9. Staff meal on duty.
10. London bike scheme.
11. London travel loan scheme.
12. After 2 years’ service £250, after 5 years £500.
13. 12 days annual discretionary sick days.
14. Childcare vouchers.
15. £100 annually contribution to your wellbeing.
16. 25% F&B discount at TEG venues.
17. Refer a friend bonus (£1000 FT & £500 PT).
18. Birthday off.
19. Paid moving day.
20. Travel allowance.
21. Free lifestyle coaching.
22. Sircle hotel staff rates.
23. Sircle hotel friends + family rates.
24. Annual in-house experience at Sircle hotel.
25. Hotel merchandise discount at Sircle hotel of 40%.
Interested?
Please apply via the "apply for this job" button below and make sure you fill in our application form.
MR PORTER is a member of The Entourage Group. THE ENTOURAGE GROUP is an unexampled hospitality imperium, creating and building internationally acclaimed concepts.
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