Job summary The general pharmacy department is looking for recruit a pharmacy assistant to perform general duties which will support the efficient running of the department. We are looking for an enthusiastic pharmacy assistant to join our highly motivated and focussed teams. To perform a variety of tasks associated with the supply of medicines to our wards. The successful candidate will received the required training for the post. The post holder will work from 8.30 till 5pm four days of the week and 10.30 till 7pm one day of the week Main duties of the job The post holder would be expected to work towards a BTEC level 2 certificate in Principles and Practice for pharmacy support staff. Experience in dealing with the public Good organisational skills Demonstrate high levels of accuracy in all areas of work Able to work with PC's input data and other information The post holder will be required to undertake further education, training and validation before being allowed to undertake the duties required of this post. The post holder will also have to deal with telephone enquiries into the department and will have to use their knowledge and experience to answer the query or pass it on to a relevant member of the pharmacy department. Be able to work in a team or autonomously when working on the wards during top up duties. To participate in GDP training to meet the requirements of the wholesale dealer Licence To undertake all mandatory training as requested by the Trust About us Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise. Date posted 31 October 2024 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum Contract Permanent Working pattern Full-time, Part-time Reference number 156-6653616 Job locations RCHT Treliske Truro TR13LJ Job description Job responsibilities To perform activities within dispensary To ensure that all customers and telephone calls are attended to promptly in a friendly manner and referred on appropriately Receive prescriptions according to current procedures through the prescription tracking system To dispense for in-patient, out-patient and patient discharge, including oral cytotoxic medication To generate labels using the pharmacy computer system, to ensure the appropriate issues points are charged and patients have adequate directions for taking their medication To ensure records are correctly maintained using the pharmacy computer system and paper records are archived according to Pharmacy Archive Procedure To perform reception duties including dealing with patients and NHS staff enquiries either face to face or by telephone therefore good communication skills are essential. To dispense medicines in accordance with standard operating procedures under the supervision of the responsible pharmacist ensuring that stock levels are correctly maintained on the JAC system To carry out routine stock checks and expiry date checks and ensure stock is rotated according to procedure To ensure accuracy of work at all stages of the dispensing process and to pass the South West Dispensing Accuracy Assessment every 2 years To use the automated dispensing machine as required by the department To maintain a clean, safe working environment by participating in the daily, weekly cleaning and tidying of dispensary To perform all activities in accordance with training and departmental standard operating procedures Job description Job responsibilities To perform activities within dispensary To ensure that all customers and telephone calls are attended to promptly in a friendly manner and referred on appropriately Receive prescriptions according to current procedures through the prescription tracking system To dispense for in-patient, out-patient and patient discharge, including oral cytotoxic medication To generate labels using the pharmacy computer system, to ensure the appropriate issues points are charged and patients have adequate directions for taking their medication To ensure records are correctly maintained using the pharmacy computer system and paper records are archived according to Pharmacy Archive Procedure To perform reception duties including dealing with patients and NHS staff enquiries either face to face or by telephone therefore good communication skills are essential. To dispense medicines in accordance with standard operating procedures under the supervision of the responsible pharmacist ensuring that stock levels are correctly maintained on the JAC system To carry out routine stock checks and expiry date checks and ensure stock is rotated according to procedure To ensure accuracy of work at all stages of the dispensing process and to pass the South West Dispensing Accuracy Assessment every 2 years To use the automated dispensing machine as required by the department To maintain a clean, safe working environment by participating in the daily, weekly cleaning and tidying of dispensary To perform all activities in accordance with training and departmental standard operating procedures Person Specification Qualifications Essential Good general education including GCSE grade C in Maths and English Desirable NVQ 2 in pharmacy services Experience Essential Experience in customer care environment Desirable Experience in a pharmacy environment Practical and intellectual Essential Experience in customer care environment Good all round communication skills both verbal and written Desirable Able to demonstrate good levels of accuracy in all areas of work Good computer and keyboard skills Person Specification Qualifications Essential Good general education including GCSE grade C in Maths and English Desirable NVQ 2 in pharmacy services Experience Essential Experience in customer care environment Desirable Experience in a pharmacy environment Practical and intellectual Essential Experience in customer care environment Good all round communication skills both verbal and written Desirable Able to demonstrate good levels of accuracy in all areas of work Good computer and keyboard skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Royal Cornwall Hospitals Trust Address RCHT Treliske Truro TR13LJ Employer's website https://www.royalcornwall.nhs.uk/ (Opens in a new tab)