Directorate The Notes department fulfils the Bank of England's obligations as the sole issuer of banknotes in England and Wales, to maintain confidence in our currency and ensure the UK's wholesale cash infrastructure is effective, resilient and sustainable. With staff across Threadneedle Street, Debden and Leeds, we rely on expertise in diverse fields such as economists, supervision, policy and risk analysis, operations, public communications and science. In fulfilling this important and highly visible public role, we ensure that: the public has access to genuine, high-quality banknotes in a range of denominations; and the wholesale cash infrastructure is able to supply banknotes across the UK. The Future of Money Division within Notes is at the heart of understanding, forecasting and shaping cash use in the economy. We are a friendly and inclusive division, comprised of two teams: Wholesale Policy & Supervision; Banknote Analysis, Strategy & Engagement (BASE). The BASE team undertakes the division's banknote and payment analysis, as well as our outward engagement and communications. It is also home to the data and analytical hub, which provides analytical support to the whole of the Notes area. The team's research improves our understanding of the drivers of cash demand. We forecast banknote demand using quantitative forecasting models and qualitative analysis, which supports policy decisions across the Directorate. Our communications ensure core messages about banknotes reach the general public and businesses. We target the most effective communication channels, educational materials, and undertake engagement with firms and industry bodies through strategic partnerships. In conjunction with other UK authorities, we use our research, analysis and the insights from industry engagement to develop policies to ensure that cash remains a viable option. Job Description This is a varied role that presents the chance to lead work to understand developments in the cash industry, and ultimately, to ensure banknotes remain available for those who need or want to use them. The role is well suited to a self-starter who is looking to further develop their experience of team management, research, analysis and external engagement. You will be responsible for: Leading the Bank's research and analysis of cash demand. This includes: identifying knowledge gaps; brainstorming research methods; commissioning quantitative and qualitative research (such as consumer surveys and focus groups) based on best practice; and considering and undertaking new initiatives and analyses to explore the drivers of changes in cash use and how they feed into the wider team's data and analytical hub work on forecasting banknote demand. Ensuring effective communication of cash and wider payment trends both internally to the Notes Directorate and wider Bank, thinking through how best to leverage different communication channels and data analytical tools (eg Tableau Dashboards), and externally through formal publication of research and analysis. Supporting cash-related policy development by analysing developments in the cash distribution network and how these could impact the Bank's objectives, for example assessing structural risks arising from the cash-in-transit or ATM sectors. Representing the Bank to external stakeholders, including cash industry participants (e.g. Cash Access UK), other authorities (e.g. HM Treasury, the Financial Conduct Authority and the Payment Systems Regulator), and other central banks to discuss developments in cash policy, cash trends, and the payments environment. Becoming a recognised subject matter expert on the use of cash, and participating effectively in team and Divisional strategy, business planning, and process improvement. Contributing to management, workplan, prioritisation and staff discussions in the broader team and Directorate. Role Requirements This is a people management role. You will be responsible for day-to-day management of the team and for defining roles and responsibilities. You will develop your team through sharing information effectively, coaching and communicating a clear vision to ensure that your staff are productive, engaged and motivated to deliver the area's aims. This will include setting clear goals and smart stretching objectives that are aligned to those of the team, division and directorate. You will also be responsible for managing all staff-related matters that may arise including performance, absence and sickness. Number of direct reports: 2 Minimum Criteria: Excellent written and oral communication with an ability to prepare clear narratives and explain wide ranging material in easy-to-understand ways. Strong interpersonal and stakeholder management skills with experience of using personal initiative to deliver and the ability to influence and collaborate with varied audiences. Strong analytical skills, particularly the ability to identify the key questions that need to be answered and to apply innovative and evidence-based analysis to develop solutions. Strong leadership skills including promoting new ways of working, collaboration and providing effective feedback to staff. Essential Criteria: Demonstrable ability to see the bigger picture and contribute to the strategy of a project and/or team The ability to adapt and be flexible to changing priorities. A dedication to tangibly improving diversity and inclusion culture and outcomes. Desirable Criteria: Knowledge of banknotes and the cash industry. Developing surveys and qualitative research methods, and commissioning research from third-party providers. A track record of developing and implementing policy. ___ Our Approach to Inclusion The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve. At the Bank of England, we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it's by drawing on different perspectives and experiences that we'll continue to make the best decisions for the public. We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed. For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders. Finally, we're proud to be a member of the Disability Confident Scheme. If you wish to apply under this scheme, you should check the box in the 'Candidate Personal Information' under the 'Disability Confident Scheme' section of the application. Salary and Benefits Information We encourage flexible working, part time working and job share arrangements. Part time salary and benefits will be on a pro-rated basis as appropriate. This role offers a salary of: London circa £72,720 - £80,000 Leeds circa £65440 - £73000 In addition, we also offer a comprehensive benefits package as detailed below: Currently a non-contributory, career average pension giving you a guaranteed retirement benefit of 1/95th of your annual salary for every year worked. There is the option to increase your pension (to 1/50th) or decrease (to 1/120th) in exchange for salary through our flexible benefits programme each year. The Bank has the discretion to vary standard accrual rates and dial up and dial down rates at any time and to withdraw dial up and dial down options at any time. A discretionary performance award based on a current award pool. A 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits. 26 days' annual leave with option to buy up to 12 additional days through flexible benefits. Private medical insurance and income protection. National Security Vetting Process Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to 12 weeks post offer) and the passing of additional Bank security checks in accordance with the Bank policy. Further information regarding the vetting and security clearance requirements for the role will be provided to the successful applicant, and information about how the Bank processes personal data for these purposes, is set out in the Bank's Privacy Notice. The Bank of England welcomes applications from all candidates, but as a UK Visas and Immigration (UKVI) approved sponsor, we have a responsibility to comply with the Immigration Rules and guidance. As such, our ability to employ individuals who require sponsorship for immigration purposes is limited. The Bank cannot guarantee that you and / or the role you are applying for will be eligible for sponsorship and that any application made to UKVI will be successful. Eligibility will therefore be considered on a case by case basis. The Application Process Important: Please ensure that you complete the 'work history' section and answer ALL the application questions fully. All candidate applications are anonymised to ensure that our hiring managers will not be able to see your personal information, including your CV, when reviewing your application details at the screening stage. It's therefore really important that you fill out the work history and application form questions, as your answers will form a critical part of the initial selection process. The assessment process will comprise of two interview stages. This role closes on 15th April 2025. Please apply online, ensuring that you complete your work history and answer ALL the application questions fully and in detail as your application will not be considered if all mandatory questions are not fully completed. LI-MR1