Sole Charge Credit Controller Solihull - Office based Competitive Salary Excellent benefits SF are working exclusively with a growing SME based in Solihull, they are a global leader in what they do and have clients based all over the world, offering innovative solutions & a high level of customer service. They are looking for an experienced Credit professional to join the team, managing the ledger cradle to grave, from opening accounts through to proactive Credit Management, cash allocation and escalation. The company have a strong cash position, with strong debtor days, but are looking for someone to come in with a process/system improvement mindset to improve the Invoice to cash process. What you'll do Proactively manage a busy ledger, keeping records up to date, contacting customers by phone & email to make sure payments are received inline with agreed payment terms Resolve customer queries in a timely manner, partnering with operations and sales, as well as the wider finance team Daily bank reconciliations and cash allocation Sending out invoices and credit notes Reviewing customer's Credit limits regularly and escalating any concerns to the Financial Controller Providing the Senior Management team with weekly reports, debtor days, cash forecast, any accounts of concern and commentary on any aged debt. What you'll need Strong communication skills both over the phone and over email Good negotiation and business partnering experience Good Excel skills 3 years experience in a B2B Credit environment What you'll get in return 25 days annual leave 8 bank holidays Study Support Company pension scheme Flexible hours