ProAmpac is a leading global flexible packaging company with a comprehensive product offering. We provide creative packaging solutions, industry-leading customer service and award-winning innovation to a diverse global marketplace. We continue to grow and would love for you to join our team!
Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.
The Q&H Technician will support the Quality Department functions through internal audits, third-party audit support, and compliance management. Key tasks include handling customer complaints, returns, and enquiries, locating retained samples for investigation and re-testing, working with all departments to assist in the maintenance of the product safety and quality management system, and assisting with documentation and monthly stock takes.
Essential Duties and Tasks
* Internal auditing on Quality, Health & Safety and environmental systems.
* Involvement in 3rd party audits.
* Logging and investigation of customer complaints and arranging collections where required.
* Dealing with customer returns in a timely manner to enable complaints to be closed in a timely manner and ensuring any non-conforming product is controlled according to the requirements of the standards.
* Dealing with customer questionnaires and enquiries.
* Collation of required paperwork and information to comply with the systems.
* Aid in monthly stock takes on 1st of every month
Qualifications & Experience
· Proficient in Microsoft Office
· Ability to work independently and as part of a team
· Attention to detail
· Good communication and interpersonal skills
· A self starter, with the ability to work both independently and as part of a team
· Preferable experience with ISO9001 and BRCGS Packaging Materials Global Standard
· Preferable experience with internal auditing and HACCP
Full Time, Permanent Role. Working Monday to Friday as core working hours.
Work Location: On-Site - Elsham, Brigg, North Lincolnshire.
ProAmpac is an Equal Opportunity Employer!