Working hours 8:30AM 5PM
Now let us tell you about the role
You will be responsible for the day-to-day co-ordination and processing of contracts from the field sales team and to ensure excellent levels of customer service, accuracy of data on the company computer systems and achieving department KPIs. You will also support the field sales team as the office based admin support.
Key Responsibilities and Accountabilities
To manage and administer the entering of new sales onto AMCS and gains
To manage and administer the entering of new sales leads into CRM
Assist the customer services team in processing retention contracts via the CRM System liaising with the service teams or suppliers when necessary
To be in daily Communication with the sales team to ensure timely updates and progress
Distribute inbound Web / Phone leads to sales and other teams, ensuing they are logged on CRM
Liaise with the service teams regarding future deliveries each month
Assist with pending contracts, helping the sales team to provide notice to existing suppliers for their customers
To undertake credit checks and ensure integrity of information provided
You will ensure all department procedures are followed and data accurately and promptly recorded on the systems within the companys SLAs
To manage and file all contracts in electronic form
Ensuring the roll-out/cancellation processes are 100% accurate.
AD-HOC Tasks given by line Manager (Pre Invoice Checks, Credit Note Process)
To enter customer details into CRM
To assist Sales team when quoting for work
To assist in completing all sales related documentation by liaising with the sales reps
The Ideal Candidate
You are tenacious, passionate and positive.
You enjoy working as part of a team and work on own initiative
You are willing to work hard and prove yourself
Skills and Experience
Excellent organisation and time management skills
Good administration skills
Advanced knowledge in the use of Microsoft Office applications
A good knowledge of working with customers over the phone
Sales support and customer service
Good level of written and oral communication
Knowledge of the waste industry / hazardous waste would be an advantage
Join us on the journey..
Over the past 30 years, Beauparc has continued to grow and acquire businesses that all share a very similar vision and set of values.Were now a group of almost 3000 people, all contributing to that growth and success.
Whilst Beauparc is the parent company to numerous brands, we all share an ambitious vision for the future.Our primary goal is to ensure the safety and wellbeing of our people and connected partners is front and centre. As a team, were safer together.We deliver our customers with a partnership approach to managing their resources responsibly.We constantly push the boundaries of innovation. Whats good today can be better tomorrow.
Beauparc is not just a company, its a resource recovery business.Over the past three decades weve grown and diversified significantly, we believe that great leadership is rooted in strong values.As leaders within this industry, were committed to shaping a better future for our friends, families and communities.Our philosophy remains unchanged, balancing customer satisfaction with environmentally sustainable practices.Exceptional customer service, and unwavering dedication to sustainability are the cornerstones of our business.
Our journey is dependent upon talented, passionate, and dedicated people that constantly strive and challenge each other for better outcomes.
Take the first step today and join us on the journey.
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