You’ll be a key part in the management team, ensuring the success of your store and inspiring the team to achieve their targets and create the very best customer experience every day.
What’s in store for you…
* Customer Experience - through your passion for our products, you’ll be delivering an exceptional customer experience to all our customers, from helping them find the perfect product to helping them complete their purchase at the till.
* Lead by example - you’ll lead by example, energising the team and making sure the team has everything they need for their shift to make it run like clockwork. You’ll ensure the team maintains our high brand standards and that our customers receive a personalised experience every time they visit.
* Store targets - you’ll support the wider management team to achieve key KPIs across the store, approaching everything we do with an eye on sales growth and profitability.
* Store Standards - maintaining store standards, front and back, including managing deliveries, maintaining stock replenishment, helping loss prevention, and adhering to health & safety procedures.
* An eye for visuals - our brand visual standards are high, but with the support of our Visual Team, you will be accomplished in their execution, and you’ll ensure your team is too.
* Open eyes and ears - Your vision and passion for our products will help the business grow and change for the better. You’ll cultivate a platform for active listening with your team and sharing ideas with your wider store partners.
* Store Operations - you’ll carry out opening and closing activities, including key holder duties in line with company processes and procedures.
* Executing the new - you’ll support with new product launches, floor set moves, and audits across the store, ensuring you and all team members are trained and ready to complete all tasks required.
About you…
* A wealth of experience - with your previous retail management experience in fast-paced stores, you can demonstrate a record of managing and exceeding sales targets and KPIs.
* Passion for retail - You have a passion for all things retail, ultimately creating a unique experience for every customer.
* Love the customer - You have a keenness to learn and develop your customer service skills and product knowledge.
* Lead with purpose - You lead with purpose, engaging and developing your team to have a shared enthusiasm for the brand.
* Relationships that count - You are keen to be part of the business and want to develop valued relationships with our customers and your team.
* Collaborate with purpose - You engage with purpose, collaborating with and developing your designated team.
* Team Player - You are flexible, supportive, and contribute to a positive working environment for all team members.
* Fast is fun - you find energy working in a busy environment and your enthusiasm for change is infectious.
About us
We are the specialist retailer of fashion-inspired signature lingerie, sleepwear, athleisure and swim, as well as award-winning prestige fragrances and body care. Our associates are the core of our business.
If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role, we would encourage you to apply.
If you are looking to become part of a fun and dynamic team, then apply today!
Our Benefits
Being part of a great brand isn’t the only thing we have on offer, you’ll also get access to:
* Set and flexible working schedules to suit both the business and your lifestyle.
* 25% off a huge selection of Victoria's Secret and Next products.
* Amazing deals and exclusive offers from over 3,500 retailers.
* Incentives and competitions with amazing prizes that run all year round.
* Access to free financial, health and wellbeing services including 24/7 digital GP.
* Learning and development opportunities and support with upskilling core skills through on-the-job training.
* Core benefits such as pension contributions and life assurance.
Job Types: Full-time, Part-time, Permanent
Benefits:
* Cycle to work scheme.
* Employee discount.
Schedule:
* 8-hour shift.
* Weekend availability.
Work Location: In person.
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