Exciting Opportunity! We are looking for a motivated and confident individual to join as an Onsite Operational Coordinator.
Location: Solihull (With travel required across the Midlands)
Job Type: Permanent
Salary: Negotiable, dependent on experience.
Are You:
* Looking for a role where you can make an impact and be part of a team?
* Do you drive for results and have a proactive, action-oriented approach?
* Keen to deliver the best employee experience?
* Do you thrive in a fast-paced environment?
About the Role:
As the On-Site Operational Coordinator, you will perform daily operational duties in relation to people at our client’s site where we provide an HR Managed Service.
Key Responsibilities:
* HR Operations Oversight: Working with the client to manage on-site people activities and processes, ensuring alignment with our fully managed HR services.
* Client Liaison: Serve as the main point of contact for the client, facilitating communication and addressing people-related issues.
* Operational Support: Collaborate with the client and Head office on resourcing, health and safety, policies, and processes to resolve issues and improve the employee experience.
* Implementation of Policies: Support the roll-out of HR policies and initiatives developed by Head office, ensuring they are understood and adhered to on-site.
* Employee Support: Be the first point of contact for employees and address employee issues.
* Administration: Ensure all HR systems are updated with all documentation relating to employees.
Experience:
* Proven experience working in an operational HR role, with a background in a service-oriented environment preferred.
* Previous field-based or multi-site experience could be an advantage, but isn't essential.
Personal Attributes:
* Strong personality with the ability to understand and navigate the operational environment effectively.
* Ability to work independently and build relationships with various stakeholders.
* Strong problem-solving skills and a proactive approach.
* Confidence and resilience.
* High level of confidentiality and professionalism.
* A hands-on approach, with the ability and drive to deliver results at pace.
Skills:
* Strong interpersonal and communication skills.
* Proficient in Microsoft Office Suite and comfortable using HR software.
* Proactive, organized, and able to work flexibly.
* A high degree of accuracy.
* Ability to manage a busy workload with numerous concurrent workstreams.
This is an exciting opportunity to become part of a forward-thinking team and join an operational HR department that truly prioritizes people. If this sounds like the perfect role for you, please apply through the link provided, and we will contact you directly.
RMS is an equal opportunities employer. If you have not been contacted within 7 days following your application, please accept this as you have not been successful on these occasions.
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