University Hospitals Dorset NHS Foundation Trust
The outpatient department is looking for a highly motivated and organised individual to join our team leaders.
As part of this role, you will be working closely with clerical staff within the department and in the wider trust, clinicians, senior management, and patients.
This role is challenging and fast-paced. It is also a great opportunity for someone looking to make a positive impact for patients.
Base Location: Poole Hospital
Interview Date: TBC
Main Duties of the Job
To understand the role in more detail, please read the full job description and person specification documents which are attached to this advert.
About Us
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD is investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
In some cases, this means that services may move sites this year or next, either temporarily or long-term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at the interview.
Job Responsibilities
To understand the role in more detail, please read the full job description and person specification documents which are attached to this advert.
Person Specification
Qualifications
* Educated to diploma level or equivalent qualification/experience/knowledge
* NVQ Level 3 in Customer Service/Management of Administration or equivalent knowledge base
Experience
* Experience in customer service and administration duties
* Experience in the use of IT/computer skills
* Experience of working in the NHS and/or dealing with a range of different people
Knowledge
* Knowledge of outpatient and waiting list targets, systems, and procedures
* Understanding of budgets
* Experience of workforce processes including recruitment, appraisal, disciplinary procedures, and managing attendance
* Experience of working with patient tracking lists
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Name
University Hospitals Dorset NHS Foundation Trust
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