About Us:
We're a forward-thinking retailer committed to creating a better world for our members and their communities. Our values are built around fairness, integrity, and respect, and we strive to make a positive impact through our business practices.
Role Overview:
As a Customer Team Leader at Co-op, you'll play a pivotal role in shaping the shopping experience for our customers. You'll lead by example, inspiring your team to deliver outstanding service, while maintaining a clean, safe, and organized store environment.
Key Responsibilities:
* Develop and implement initiatives to enhance customer satisfaction, drive sales growth, and improve operational efficiency.
* Serve as a mentor and coach to team members, providing guidance and support to help them reach their full potential.
* Collaborate with other leaders to drive business growth, promote a positive company culture, and foster a sense of community within the store.
* Maintain accurate records, manage inventory, and ensure compliance with health and safety regulations.
Requirements:
To succeed in this dynamic role, you'll need:
* A proven track record of delivering exceptional customer experiences and driving sales growth.
* Strong leadership skills, with experience in developing and motivating teams to achieve their goals.
* Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
* A results-driven approach, with a focus on driving business growth, improving customer satisfaction, and enhancing operational efficiency.