Job summary A vacancy has arisen within the Facilities Team for a part time Band 3 receptionist /administrator, 22.5 hours per week Monday to Wednesday The post is based at Fountain Way, Salisbury. The post holder will be required to haveexcellent interpersonal skills both face to face and on the telephone, have an attention to detail, with a high level of accuracy and be fully competent in the use of Microsoft Office. You will need to be able to work, both unsupervised and as part of a team with the ability to prioritise your own workload, whilst working to set targets and deadlines. Main duties of the job This post requires a flexible approach as you may be asked to provide administrative cover within the wider FM team. Although not an exhaustive list the role will involve: Front of house reception cover involving face to face contact with visitors and service users. Dealing with telephone enquiries and operating an electronic room booking system. Ad hoc cashier cover dealing directly with service users and staff. Some generic admin support to include inputting to excel spreadsheets/ assisting with collation of statistic data as required. Other tasks as delegated by the SSBM FM East or Site Co-ordinator. The role will suit someone who enjoys variety in their work and who can manage a range of independent tasks in support of the FM team. This is a 22.5 hours per week part time role Monday to Wednesday 9-5 About us We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care. We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset. Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care. At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger. Date posted 24 October 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pro rata Contract Permanent Working pattern Part-time Reference number 342-EFM065-1024 Job locations Fountain Way Fountain Way Salisbury SP2 7ED Job description Job responsibilities Please see job description attached. This post requires a flexible approach as you may be asked to provide administrative cover within the wider FM team. Although not an exhaustive list the role will involve: Front of house reception cover involving face to face contact with visitors and service users. Dealing with telephone enquiries and operating an electronic room booking system. Ad hoc cashier cover dealing directly with service users and staff. Some generic admin support to include inputting to excel spreadsheets/ assisting with collation of statistic data as required. Other tasks as delegated by the SSBM FM East or Site Co-ordinator. The role will suit someone who enjoys variety in their work and who can manage a range of independent tasks in support of the FM team. Job description Job responsibilities Please see job description attached. This post requires a flexible approach as you may be asked to provide administrative cover within the wider FM team. Although not an exhaustive list the role will involve: Front of house reception cover involving face to face contact with visitors and service users. Dealing with telephone enquiries and operating an electronic room booking system. Ad hoc cashier cover dealing directly with service users and staff. Some generic admin support to include inputting to excel spreadsheets/ assisting with collation of statistic data as required. Other tasks as delegated by the SSBM FM East or Site Co-ordinator. The role will suit someone who enjoys variety in their work and who can manage a range of independent tasks in support of the FM team. Person Specification Experience of working in Admin Essential Application demonstrates relevant experience Desirable Has worked in NHS or as part of team in large organisation Computer/word skills Essential Relevant qualification or experience as demonstrated by description of previous roles Organise a busy office Essential Relevant experience as demonstrated by description of previous roles and prioritising Experience of office procedures Essential eg must be able to work within guidelines and keeping /passing on accurate information Excellent diary management Essential eg good understanding of booking meetings, accuracy, diplomacy etc Empathy and consideration Essential eg dealing with distressed people Person Specification Experience of working in Admin Essential Application demonstrates relevant experience Desirable Has worked in NHS or as part of team in large organisation Computer/word skills Essential Relevant qualification or experience as demonstrated by description of previous roles Organise a busy office Essential Relevant experience as demonstrated by description of previous roles and prioritising Experience of office procedures Essential eg must be able to work within guidelines and keeping /passing on accurate information Excellent diary management Essential eg good understanding of booking meetings, accuracy, diplomacy etc Empathy and consideration Essential eg dealing with distressed people Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Avon & Wiltshire Mental Health Partnership NHS Trust Address Fountain Way Fountain Way Salisbury SP2 7ED Employer's website http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)