Brief Description
Are you ready to make an impact with Network Rail? We’re on the lookout for a talented Planner to join our dynamic Manchester team on a permanent basis. This is your chance to work hand-in-hand with passionate colleagues and valued customers, driving key performance indicators and mastering the challenges of increasing demand. Don’t miss this opportunity to shape the future with us!
About the role (External)
Job Title: Planner
Salary & Band: Band 5 £29,000.00
Hours: Full time - 35 hours per week
Contract Type: Permanent – hybrid working pattern.
Location: Manchester
Closing Date: Monday 28th April – late applications will not be accepted.
As a Planner, you will play a key role in our operations, using agreed planning processes, systems producing detailed, fully resourced, and optimised training delivery plans for the Network Rail Training. As a Planner you will provide national planning and administration support as and when required. While comprehensive training will be provided, success in this role requires strong customer service skills, attention to detail, and a focus on continuous improvement and collaboration.
What does a typical day look like?
No two days are the same as a Planner! You’ll ensure training delivery plans align with business goals, liaise with suppliers to manage administrative tasks like raising purchase orders and ordering equipment, and provide seamless service across the board.
Key Responsibilities
1. Produce a robust training delivery plan to accommodate all Network Rail Training Catalogues and meet annual ley performance indicators and customer demand in conjunction with delegates and training team members.
2. Maximise trainer and venue utilisation through regular reporting, monitoring and collaboration with delegates and training team members. Consider the health and wellbeing of trainers and customers when producing the training plan.
3. Actively support delivery of the Planning & Administration volumes and annual Key Performance Indicators.
4. Understand approved supplier frameworks and adhere to framework policy when liaising with external training suppliers to procure services to meet training demand in line with customer budgets.
5. Forecast the cost of the training delivery plan against customer budgets and monitor records of expenditure on external suppliers to identify risks to the training delivery team.
6. Collaborate with external suppliers, colleagues in the Planning and Administration and delivery team to offer a seamless and consistent service to training delivery teams and customers.
7. Collaborate with training delivery colleagues to enable the planning of new events and initiatives into the plan.
8. Engage proactively with delivery colleagues for short and long-term plan changes.
9. Propose and support improvements to the Planning and Administration system to deliver an effective, efficient, customer focussed, flexible and agile planning service. Escalating where applicable.
10. Pro-actively manage own personal development plan.
What could make you stand out?
11. A knowledge of the railway industry and rail training sector
12. A knowledge of training catalogue and training supply chain
13. Experience of working in a training environment
14. A knowledge of Training Standards
What would the ideal candidate have?
15. Excellent communication skills
16. Excellent customer service skills
17. Excellent attention to detail and quality driven approach to working.
18. Ability to organise and prioritise own workload.
19. Understanding of the competence management system
20. Demonstrable experience of logistic planning.
Network Rail offer excellent benefits including: 🌞 Generous annual leave (28 days plus bank holidays), with the option to buy/sell days.✨ Pension schemes.🌍 Flexible/hybrid working arrangements.🚂 75% subsidy on rail and underground season tickets.🚂 Up to 75% off leisure travel for you and your family (subject to terms and conditions).🎟️ Interest-free travel loan for train and car park season tickets.🎁 Discounts at stations with your Network Rail pass.🕊️ Volunteer leave to make a positive impact.❤ Healthcare Scheme, GymPass discounts, Cycle to work plus more.🧸 Generous maternity and adoption leave to support our employees during significant life moments.