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Permanent
35 hours per week
£40,500 per annum
Travel into London office paid for those living outside of London for team days (once or twice a month). National office is near Old Street in London though we have regional offices across England. The role is remote, with travel into the Old Street office required 1 or 2 days a month. For those living in London, the role can be hybrid with the office available as a working space.
Are you a data and insight analyst looking for the next chapter in your insight career? Do you believe that data at its most effective is a lever for affecting positive change? And do you want to use your analysis and storytelling skills for good to help us give young people the childhood they deserve? Then this role at the Children's Society might be for you.
Benefits
Flexible working hours: 8-4, 9-5, 10-6 or in between. You can also opt for part time or condensed hours (to be agreed with your manager).
Hybrid working: you can do a mix of working from home, from our national office near Old Street, London and/or from our other offices located across England. We just ask that you come into the national office when needed.
Season ticket loan: Interest free loan for annual or quarterly season tickets for public transport to and from work.
Cycle to work scheme: Save up to 39% on the cost of a new bike and spread the cost across the year.
Pension: Stakeholder pension scheme with company-matched employee contributions of up to 8%.
Death in service benefit: Four times annual salary for all employees.
Discounted health scheme: Simplyhealth cash plan - 20% discounted rate on healthcare such as dental, optical and chiropody for yourself and your children.
Free confidential counselling service: Available to all staff and volunteers.
'Xtras': Employee discount scheme offering a range of savings across groceries, fuel, clothing and holidays.
About the role
The Children's Society (TCS) has been helping children and young people in this country for over 140 years. As our Senior Supporter Insight Analyst you will play a pivotal role in The Children's Society's transformation into an ever more audience centric and insight led organisation.
This is a pivotal time to join The Children's Society as we are about to embark on the biggest fundraising campaign in the charity's history to ensure we can meet our 2030 goal to overturn the damaging decline in children's wellbeing.
In this role you will be responsible for ensuring that we are able to track and automate our campaign KPIs and translate that data into robust insight for our stakeholders. We are about to migrate our data to OneLake in Fabric and you will be pivotal in gathering stakeholder requirements for tracking the performance of our major appeal and work together with the supporter insight analyst to generate a suite of live dashboards in PowerBi. You'll work closely with stakeholders to ensure that dashboards meet requirements and help to increase data literacy by running regular sessions with stakeholders to review and interrogate the data.
Alongside delivering automated reporting you will also be responsible for delivering deep dive analysis on key fundraising activities, campaigns and supporter journeys. This is so we can continually optimise our activities and communications and ensure that we speak to our supporters about the things that they're interested in, in the right media and with the right frequency and evaluate responses so we can deepen our supporter engagement.
You will become an insight partner for colleagues across the Social Impact domain (who focus on fundraising and marketing) and will help to upskill colleagues to become confident data users to help create an insight culture at TCS. You will also look outward and keep the Audience Insight Team abreast of new developments in data analytics.
To succeed in this role, you will be a skilled storyteller, with strong communication skills adept at translating data into actionable insight for your stakeholders. You will be highly technical with strong SQL skills and with the curiosity and capability to use the wealth of data TCS has access to, to help us deepen engagement with existing and new supporter audiences. You are creative yet analytically rigorous and have a stellar track record delivering Advanced Analytics. You must be go-getting and proactive, with strong problem-solving skills.
This role sits within our Digital Data and Technology domain and reports into the Head of Supporter Insight. The role has line management responsibility for one role, the Supporter Insight Analyst.
Essential skills:
* Ability to tell stories through data, including strong presentation and PowerPoint skills
* Strong stakeholder management skills
* Advanced SQL user (able to query relational databases), including tables, joins and aggregate functions
* Experience of delivering data analysis to inform strategic decision making in a for profit or not for profit organisation
* Experience of building PowerBI or similar dashboards
* Ability to identify trends in data
* Inquisitive mindset
Desirable skills:
* Line management experience
* Understanding of Microsoft Fabric
* Knowledge and understanding of fundraising data
* A degree in a numerate subject
* Knowledge and experience using R, Python or other programming languages for data analysis and engineering
* Experience of developing statistical or machine learning models using techniques such as regression, classification, cluster analysis, association rule learning, factor analysis, text analysis, recommender systems, network analysis, geospatial analysis
* Experience of extracting data programmatically via APIs or directly from databases
ABOUT THE CHILDREN'S SOCIETY
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
The closing date for applications is at midnight on Thursday 1st May. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Monday 21st April onwards.
Interviews will be held week commencing 5th and 12th May.
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