The Job Description and Person Specification are attached to this job, please review for the full details and responsibilities. To make appointments when required- printing appropriate prep sheets posting or phoning patient depending on urgency of appointment. To be familiar with the duties and provide cover for other members of the Clerical Imaging Directorate team when required to ensure that fully integrated office systems are maintained. To maintain records for the department, including DNA, waiting lists, number of referrals and ad hoc audit information. In a courteous manner to communicate with patients, visitors and staff face to face, throughout the working day responding to queries, giving information and directions as required. To liaise with all staff within the department ensuring that the patient information is transmitted to the appropriate professional group in a timely manner.