Lancashire & South Cumbria NHS Foundation Trust
We are currently looking for an Agile Receptionist who excels in customer service, has strong communication skills, and team spirit to work on a busy mental health community reception based at Pendle House, Nelson.
Hours of work are 22.5 hours per week - Monday to Wednesday.
The role requires organisational skills and the ability to prioritise workload, and requires being able to travel to different sites in order to provide agile cover.
Main duties of the job
Experience of Microsoft Word & Excel is essential - training for in-house systems will be given.
You will be meeting and greeting visitors and service users, dealing with telephone calls, issuing swipes and alarms to staff/visitors, dealing with the post along with other general office duties.
Job responsibilities
Please see attached the job description and person specification for more information about this role.
Person Specification
Qualifications
* NVQ Level 2 in Customer Care - or equivalent experience
* Willingness to commit to continuous personal development
Knowledge
* Knowledge of administrative systems and processes
Experience
* Previous experience in customer services or administration
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Lancashire & South Cumbria NHS Foundation Trust
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